Sales Manager

Sales & Marketing / Ventes et marketing Mississauga, Ontario


Ariva, a wholly owned and operated Domtar business, offers a spectrum of best-in-class solutions to help businesses communicate, collaborate and compete more effectively. Ariva builds on the rich heritage of the Domtar Distribution Group, which is a leading provider of a wide variety of fiber-based products including communication, specialty and packaging papers, market pulp and airlaid nonwovens. With approximately 5,800 employees serving more than 50 countries around the world, Domtar is driven by a commitment to turn sustainable wood fiber into useful products that people rely on every day. Through our values of agility, caring and innovation, we constantly find better ways to serve our customers, support our employees and strengthen our communities. Domtar’s principal executive office is in Fort Mill, South Carolina and Domtar is part of the Paper Excellence group of companies. To learn more, visit

Based out of our office located in Mississauga (Ontario), we have a full-time opportunity available within the Sales department.

Sales Manager – Mississauga, Ontario

The purpose of this position is to direct and manage the Sales organization to support strategic and financial objectives of Ariva, increase our overall sales profitably, diversify our customer base, and to build and maintain relationships with key customers and vendors.

Duties of this position include, but are not limited to:

  • Working with management to establish sales objectives by forecasting and developing budgets for region and sales territories, projecting expected sales volume and profit for key customers, as well as core and diversified product categories
  • Meeting or exceeding annual established Warehouse/Direct sales and margin targets by utilizing developed action plans, pricing strategies and appropriate controls
  • Working closely with the Ariva sales team to establish rapport, review priorities and maintain a strong communication network
  • Implementing, leading, and maintaining a sales strategy which positions Ariva in a market leadership position with our employees, customers, and shareholders
  • Implementing national sales programs by developing field sales action plans. Maintaining sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
  • Executing a business plan to ensure complete and effective customer service support and mutual profitable growth
  • Maintaining sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
  • Developing supplier relations with key vendors and support product development activities. Ensuring broad base coverage and penetration with both Customers and Suppliers
  • Maintaining an efficient HR management system for the sales group including direction, leadership, support, coaching, communication, training, policies and procedures, and quality of work
  • Ensuring the sales group operates in an ethical manner and operate within the compliance/standards guidelines of the Corporation, i.e. - Code of Ethics, Values and Principles, etc.
  • Managing the expenses of the sales group in line with budgeted targets and/or actual business levels
The Successful Incumbent will have:
  • Bachelor's degree in Business Administration or similar discipline
  • 5-10 years of experience in sales including 2-3 years in sales management is required and an overall drive for success is essential
  • Excellent verbal and written communication and negotiation skills. Bilingualism is an asset
  • Computer literacy required, SAP knowledge an asset
  • Competencies/skills including coaching/development, leadership/team builder, change management, problem solving, strategic planning and organization
  • Knowledge in the graphic arts industry is an asset

While we appreciate all the responses we receive, only those candidates selected for an interview will be contacted. Domtar Inc. subscribes to an equal employment opportunity program and invites women, visible minorities, aboriginals and disabled persons to submit an application.

Accommodation is available on request from candidates taking part in all aspects of the selection process.