Guest Services Host
Description
If you like to help guests plan an exciting day, can start a conversation with a stranger, and want to work with a fun team, consider joining the Guest Services team as a Host!
The Guest Services Host position is highly interactive with our guests in a dynamic and fun working environment. Located throughout the Museum, our Host teammates sell tickets and memberships, while also helping our visitors plan their day at the Museum. You’ll work with our team in our Infinity Theater, Planetarium, Virtual Reality, Ticketing Desk, and more while assisting guests and setting the tone for a great Museum experience. You’ll even get to see an Infinity movie or Planetarium show in the process. How can you beat that?
Job Class: Three-quarter Time
Hiring Range: $20
Work Schedule: 30-32 Hours, 4 days per week
Essential Duties
- Uses ticketing system for point-of-sale transactions, membership enrollment/renewal, and basic sales orders
- Ability to facilitate a cash and/or debit and credit card payment with accuracy for guest transactions
- Ushers guests into the Infinity Theater: scan tickets, distributes and collects glasses, provides customer service as needed in the theater
- Ushers guests into the Planetarium Theater: scan tickets, runs show controls and provides customer service in the theater
- Provides a welcoming, safe and fun environment for our guests through outstanding service and guest assistance
- Operates virtual reality experiences
Minimum Qualifications/Requirements
- High school diploma or equivalent required
- Able to work holidays, weekends, and evenings
- Minimum of 1 year of experience working with customers face to face and at least 6 months working in a fast-paced environment
Ideal Candidate Will Be/Have
- Cash Handling experience
- Bilingual is a plus (Spanish/English)
- Positive attitude
Application Instructions
Please submit your resume by 6:00 p.m. MT on October 4th, 2024. Applications will not be accepted after this time. DMNS reserves the right to close the position prior to this date. Applications may only be accepted electronically via the Museum's website.
DMNS Core Values
- We love science.
- We are curious, creative, and playful.
- We cultivate relationships with each other, diverse communities, the environment, and for our future.
- We think critically and act with empathy.
Perks of Working at DMNS
Click HERE (www.dmns.org/about/careers/employee-benefits/) to learn more about the benefits package offered to DMNS staff.
Dayforce Wallet: Get your pay as soon as you earn it, at no cost to you. Request up to 50% of your net earnings without waiting for the standard pay day, through the Dayforce Wallet mobile app.Due to the high volume of people who apply, we are not able to respond to specific inquiries regarding your application status.
The Denver Museum of Nature & Science is an equal opportunity employer. The Museum is dedicated to the goal of building a culturally diverse staff committed to serving the needs of all our visitors, and we encourage applications from individuals of all backgrounds.