Engineering Manager

Product & Engineering Bengaluru, Karnataka


Description

Title: Engineering Manager
Reports To: Engineering Leader
Department: Product & Engineering - Engineering
Location: India
Position Status: Salary Exempt
 
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
  
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”
  
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
 
Job Summary:
We are looking for an experienced and driven Engineering Manager to lead a team of software engineers building customer-facing web and mobile applications. This role requires a strong technical background, leadership capability, and a product mindset. You will be accountable for delivering high-quality software that delights users, while also fostering a high-performing, inclusive engineering culture. You’ll work closely with Product Management, Design, and other cross-functional teams to define and deliver impactful user experiences that directly drive customer engagement and business growth. This team is building a new product that allows customers to order work, track existing work, monitor activity in real-time, and pay once the work is complete. The ordering process will rely heavily on GenAI to assist the customer. This is groundbreaking work in the facility maintenance industry, and the team will be fast moving running multiple simultaneous experiments and extensive use of A/B testing and feature flags. This team will have the opportunity to directly support the executive and board-led digital growth strategy.
 
What You'll Do:
  •  Setting goals for the work group, developing organizational capability, and 
    modeling how we work together.
    • Supports Director of Engineering and Product in defining, communicating, and 
    garnering support in executing the vision and roadmaps for DMG Technology 
    with inputs from internal technical and business stakeholders.
    • Be hands-on and provide technical and business leadership to the team, aiding 
    in solution delivery.
    • Establishes and maintains influential working relationships at all levels 
    necessary to successfully promote technology strategies, compliance programs 
    and continuous improvement opportunities.
    • Supports the implementation of company programs to ensure the success of the 
    Company.
    • Foster a culture of innovation and thought leadership. Cultivate innovative 
    concepts and provide opportunities to transform ideas into technology 
    solutions.
    • During project definition/initiation, accountable for defining high-level, shared 
    vision/approach. Thoughtfully coordinate deployment of technology solutions to 
    ensure an exceptional end-user experience.
    • Communicates effectively with positive impact. Listens attentively, processes, 
    and takes appropriate action. Facilitates the discussion of conflicting issues 
    between individuals and across groups. Expresses ideas clearly in documents 
    and written communications. Plans communication that is clear in purpose, and 
    key messages while considering audience needs.
    • Models and acts in accordance with DMG’s culture and guiding principles.
    • Developing strategic and operational plans for the work group, managing 
    execution, and measuring results: Prepares, communicates and educates client 
    groups and team on changes in policies and practices within the organization, 
    identifies and communicates key responsibilities and practices to ensure the 
    team promotes a successful attitude, confidence in leadership, and teamwork 
    to achieve business results, and plans and manages business unit and
    department processes and practices to ensure that programs are aligned with 
    company business goals and objectives.
    • Coordinates effective platform management across peer technology functions -
    solution architecture, application development/engineering, quality assurance. 
    Understands, supports, and coordinates potential dependencies across 
    solution design, development, testing, deployment, support, and maintenance 
    activities.
    • Responsible for management of application configuration and services enabling 
    required business capabilities. Develops and maintains personal and team 
    expertise for respective technology solutions, business functions, and 
    processes. Acts as focal point for the solutions and provides platform point of 
    view for cross-cutting work, issues and decisions.
    • Partners with relevant support functions to establish holistic support model 
    optimizing partner talent with support options. Performs root cause analysis of 
    issues and assess trends to identify required future investments.
    • Providing partners with coaching, feedback, and developmental opportunities to 
    build a high-performing team: Be the technical mentor of the team, challenges 
    and inspires team members to achieve business results, and provides coaching, 
    direction and leadership support to team members in order to achieve partners, 
    business and customer results.
    • Our partners are key to our success: engage continuously to attract and develop 
    talent with business acumen, technical expertise, and thought leadership. 
    Responsible for recruitment and selection through talent career management.
    • Accountable for the productivity, work quality, collaboration, and positive, 
    engaging behavior of team members. Provides partners with coaching, 
    feedback, and developmental opportunities supporting career development and 
    formation of effective teams. Ability to manage teams comprised of functional, 
    technical, and/or analytical professionals at a variety of levels.
    • Plans future talent requirements to support technology strategy and delivery 
    roadmaps. Identifies required skills and determines an approach to address 
    gaps via partner development and/or incremental talent acquisition.
    • Empower engineers to seamlessly integrate and utilize generative AI tools such 
    as Copilot, Cursor etc in their daily workflows and reduce development time. 
 
What You Need:
  • Demonstrated ability to lead geographically distributed engineering teams and 
    get hands-on as needed to deliver customer facing features (2 years).
    • Demonstrated ability to use analytics and optimization tools to inform product 
    planning and prioritization (2 years).
    • 10+ years of experience delivering solutions.
    • 5+ years of working on tools and solution development on any public cloud 
    experience.
    • 5+ years minimum experience as an engineer with any modern language 
    (C#, .NET, Java or equivalent).
    • Expert knowledge of Agile SCRUM solution design/development methodology 
    and practices.
    • Expert knowledge of Service Oriented Architecture (SOA) design and service 
    management practices.
    • Expert knowledge of deploying solutions leveraging cloud principles and security 
    practices.
    • Ability to leverage business knowledge, sound judgment, and resourcefulness to 
    determine the appropriate course of action in challenging, ambiguous 
    situations.
    • Ability to apply knowledge of multidisciplinary business principles and practices 
    to achieve successful outcomes in cross-functional projects and activities.
    • Strong knowledge and demonstrated application of all facets of systems 
    development lifecycle and technology operations.
    • Leadership in the utilization of user-centric design concepts in conjunction with 
    agile prototyping, development, and testing to deploy highly engaging technology 
    solutions to the end user.
    • Strong written and verbal communication skills. Ability to engage with and 
    present ideas to senior leadership.
    • Ability to provide key input to facilitate decision-making process.
    • Ability to manage the stress of a fast-paced environment.
    • Ability to meet the in-person requirements of the team and/or business needs
    • Experience building tools with MCP; Agentic frameworks is a plus. 
 
What You'll Get:
 
At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. 
  
Divisions Maintenance Group is an equal opportunity employer.