Account Executive I

National Accounts Cincinnati, Ohio

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Description

Title:  Account Executive

Reports To: Manager of Business Development

Department: GTM

Location: Cincinnati, OH

Position Status: Salary Exempt

 

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

 

Job Summary:

As an Account Executive I (AE) for DMG, you will play a crucial role in driving our business growth by identifying, acquiring, and growing clients within the facility management sector. As an Account Executive I, you will undergo comprehensive training to learn our operations, products, sales processes, and client management strategies. The goal is to prepare you to become a full-fledged Account Executive capable of driving revenue growth and building lasting client relationships. 

 

What You'll Do:

  • Participate in structured training programs on sales techniques, operations, product knowledge, and client relationship management.
  • Assist senior Account Executives in managing client accounts, including calls, work orders and escalations.
  • Help prepare proposals, presentations, and reports for client meetings.
  • Learn to manage a sales pipeline using CRM tools (e.g., Salesforce).
  • Support the team in achieving monthly and quarterly sales targets.
  • Shadow customer interactions to gain hands-on experience in consultative selling.
  • Work cross-functionally with operations, product, and provider teams. 
  • Communicate effectively with internal teams to ensure alignment of client needs and operational requirements. 
  • Address client concerns and resolve issues in a timely and satisfactory manner. 
  • Providing peace of mind by always being available to the customer.   
  • Other duties as assigned by management.  

 

What You Need:

  • 0-2 years’ experience in inside sales or operations, preferably in facility management or related industries. 
  • Valid Driver’s License.
  • Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook). 
  • Familiarity in using Salesforce and other CRM type software is a plus but not required.  
  • Eagerness to learn and grow in a fast-paced sales and operations environment.
  • Ability to provide uninterrupted peace of mind to our customers; day, night, and weekends.
  • Basic understanding of how to navigate customer organizations to gain access to key individuals, management, and purchasing decision makers.
  • Proficient oral and written communication skills, multi-task oriented, and strong public speaking skills.
  • Basic understanding of facility management services and industry best practices is a plus.
  • Proficient client relationship management skills.
  • Ability to work in an entrepreneurial environment and work as part of a go-to-market team.
  • Lives Divisions Basics.
  • Limited business travel when required to support accounts and new business growth.
  • Ability to manage the stress of a fast-paced environment.
  • Ability to meet the in-person requirements of the team and/or business needs.

 

What You'll Get:

 

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. 

Some of our many benefits include:

  • Health, dental and vision coverage on day 1.
  • Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
  • Paid Primary and Secondary Caregiver leave.
  • Employee Assistance Program to assist with everyday challenges.
  • Paid time off to volunteer.

 

Divisions Maintenance Group is an equal opportunity employer.

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