Customer Service Representative
Description
Title: Accounts Payable Specialist
Reports to: Accounts Payable Supervisor
Location: Cincinnati, Ohio
Department: Accounting
Reports to: Accounts Payable Supervisor
Location: Cincinnati, Ohio
Department: Accounting
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Job Summary:
Job Summary:
Supports the day-to-day operations in the Accounts Payable function with primary responsibility of answering provider questions via phone calls and emails regarding coordinating, validating, and reconciling all payments and reviewing short or missing payments. Provides services in an effective and efficient manner ensuring that vendor questions and request are completed fully and accurate and that vendors and suppliers are paid within established time limits.
What You’ll Do:
What You’ll Do:
- Being available on the phone through the duration of shift to answer provider calls.
- Answering provider and internal questions/request through email.
- Process invoices for payment to vendors to include:
- Resolving any discrepancies and credit balances.
- Entering daily early pay requests.
- Reviewing for payment authorization.
- Perform any other duties as assigned and participating in special projects and training.
- Communicates with vendors regarding past due/missing invoices.
- Working with the National Account teams to resolve vendor disputes.
- Files invoices and correspondence.
- Completes other duties as assigned by management.
What You Need:
- At minimum, High School Diploma or GED
- 3+ years of experience in accounts payable role
- Demonstrated experience always maintaining a calm and professional demeanor, exercising excellent judgment, and maintaining a positive perspective in all situations.
- Lives Divisions Values – Passionate, Accountable, Committed, Trustworthy - demonstrating the values of Divisions through words, actions, and by example, fosters and environment that reflects the values of the company.
- Able to meet any in-person requirements of the team or business needs.
- May require extended hours during peak workloads or special projects.
- Ability to sit at a desk for extended periods of time.
- Willingness to learn and help others.
- Willingness to adapt to changes, improvements, and efficiencies quickly.
- Knowledge of Accounts Payable standard procedures.
- Advanced knowledge of Excel – including but not limited to the ability to work with formulas (creating), macros, and multiple tabs in workbooks.
- Working knowledge of Microsoft Office Applications (Outlook, Teams, Word, PowerPoint).
- Understanding and experience using D&B service.
- Experience in NetSuite a plus.
What You’ll Get:
At DMG, you’ll be part of an amazing team that encourages learning, growth and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.
We are a Certified Great Place to Work as well as a Top Workplaces award winner.
Some of our many benefits include:
- Health, dental and vision coverage on day 1
- Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting
- Paid maternity and paternity leave
- Employee Assistance Program to assist with everyday challenges
- Paid time off to volunteer
Divisions Maintenance Group is an equal opportunity employer.