Digital Platform Director

Marketing London, United Kingdom London, United Kingdom


Position at Diligent Corporation

The Company

Diligent is the world’s largest GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization.

Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line.

Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.

Position Overview

As Digital Platform Director, you will be the owner of SEO CoE – driving best practices and feedback loops across all business lines to maximise organic search impact. You will be the product manager for DXP, ensuring resources are aligned around strategic objectives and building a technical roadmap with stakeholders to deliver an ecosystem that can support world class CX. This is a fantastic opportunity to join our growing team, as Diligent continues through our next phase of growth.

Key Responsibilities

  • Partner with BUs and other stakeholders to build cohesive digital strategies and execute them to plan
  • Create processes and feedback loops to enable reliable execution of strategy supported by metric frameworks
  • Vendor management (supported within CoE) of agency partners for DXP and organic search
  • Build a technical roadmap with stakeholders to deliver an ecosystem that can support world class CX

Required Experience/Skills:

  • 10+ years’ experience in digital marketing
  • Deep expertise in digital analytics (GA 360 experience a plus)
  • Global B2B experience – supporting different BUs/Line of Business in local markets
  • Experience in working with complex platforms (CMS/DXP) and building roadmaps delivered with SCRUM/Agile methodologies
  • Adept at working in matrix organizations, working across functions and stakeholders groups to execute against strategy