PACS Specialist - FT - Days

Support Services Edinburg, Texas


Position at DHR Health


Job Description:

PACS Specialist






Reviewed by Senior Human Resources Business Partner:

(Date Reviewed)

Reports To:

Vice President of Imaging Services


Approved by Director of Human Resources:

(Date Approved)



EMPLOYEE’S FULL NAME: ________________________


FLSA STATUS: Exempt Non-Exempt



Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.



Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.



The incumbent is responsible for supporting the PACS Administrator in the operations of the picture archiving and communication system. (PACS).  The employee shall also be the main point of contact regarding technical aspects of the Dictation System, PACS, and internal and external Radiology applications. Additionally, this individual will act as a contact for physicians to resolve day-to-day operational issues.



  • High School diploma or equivalent is required.
  • Knowledge of radiology specific practice and/or PACS system experience. 
  • Knowledge of methods, tools and equipment used in the operation of WINDOWS Server, SQL, HL7, and DICOM operating systems.
  • Familiarity with specific radiology applications such as PACS/RIS and with radiology specific exams.
  • Organizational skills are necessary
  • Good written and verbal communication skills required.
  • Ability to read, write and speak English
  • Ability to communicate clearly and concisely with all levels of nursing, administration, and physicians
  • Preferred hospital experience




  • Exhibit strong teaching skills; will be training all levels of staff within/out of Radiology Department
  • Must be a motivated individual; willing to continually learn new functions
  • Must possess some knowledge of departments workflow and various modalities e.g. CT/MR/NM/US/Diag/Angio/Film Room/Transcription as necessary
  • Exhibit good communication (both written and oral) skills, as they will be responsible for system implementation, documentation, policies, and training.
  • Able to take call as needed
  • Experience with a HIS/RIS a plus
  • Must have excellent customer service skills.
  • High degree of competency/experience in general. 
  • Requires good communication and organizational skills.
  • Requires reasoning ability and good independent judgment.
  • Requires working with frequent interruptions. 
  • Must project a professional image. 



  • Promotes the facility mission, vision and values by effectively communicating them to others.  Considers mission, vision and values in developing services, standards and practices
  • Responsible for supporting day-to-day operations of PACS equipment, including image workflow, archiving, and other related activities.
  • Works closely with unit operations managers to ensure timely and complete capture of DICOM digital image data into the PACS system as well as network transmission, RIS validation, and exceptions handling.
  • Works closely with the PACS Administrator, in the enforcement of developed operating standards, policies, and procedures.
  • Works with Information Technology department and vendors in all phases of installation and implementation of new systems, as well as upgrades to existing systems.
  • Provides system administration for all aspects of the system.  This includes creating, updating, and maintaining systems tables, maintaining passwords, logging in, and granting access to users as needed.
  • Responsible for day-to-day support of the physician’s dictation system and its integration/interface into the PACS system.
  • Responsible for researching, planning, and executing the implementation of patches and upgrades to the dictation servers and clients.
  • Monitors system’s interfaces, hardware, software and performance characteristics.
  • Provides problem resolution.
  • Ensures all interfaces into PACS system function for maximum availability.
  • Assists the PACS Administrator with the configuration and support of referring physician PACS access.
  • Performs other related functions as assigned.
  • On call is required.





  1. PACS Administrator2. Asst. Director of Radiology3. Director of Radiology 
  2. VP of Imaging Services




Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Compassion, Accountability, Respect, Excellence through Knowledge and Safety & Social Conscience.



Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit.  The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.  




A.Essential Duties:Indicated by bold print within performance standards, preceding individual numbered criteria.


The following table provides physical requirements that will be associated with, but not limited to, this position:               

Light/moderate lifting up to 20 lbs, from the floor to shoulder height. 




Must be able to assist other employees with lifting more than 20 lbs.




Light/moderate carrying up to 20 lbs.




Straight pulling




Pulling hand over hand




Repeated bending




Reaching above shoulder


Climbing Stairs


Simple grasping


Climbing Ladders


Dual simultaneous grasping


Depth Perceptions needed


Ability to see


Identify Colors


Operating office equipment




Operating mechanical equipment




Ability to read and write


Ability to Count


Ability to hear verbal communication without aid


Operating Personal Vehicle


Ability to comprehend written/verbal communication


Other:  Ability to deal with stress


OSHA Category





B.Working Conditions:  The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes.  The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents. 


C.Occupational Exposure:  This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids).  Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.    



Intelligence:  General learning ability:  The ability to “catch on” or understand instructions and underlying principles.  Ability to reason and make judgments. 3


Verbal:Ability to understand meanings of words and ideas associated with them, and to use them effectively.  To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly.              3


Numerical:Ability to perform arithmetic operations quickly and accurately.   2


Spatial:Ability to comprehend forms in space and understands relationships of plane and solid objects.  Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms.  2


Form Perception:Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines.   3


Clerical Perception:Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2


Motor Coordination:  Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly.               3


Finger Dexterity:Ability to move hands easily and skillfully.  To work with fingers in placing and turning motions.              3


Manual Dexterity:Ability to move hands easily and skillfully.  To work with hands in placing and turning motions.              3


Eye-Hand-Foot Coordination:Ability to move the hand and foot coordinately with each other in accordance with visual stimuli.              3


Color Discrimination:Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color.  To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately.              3



I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.


If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.



Employee Signature:________________________________Date:____________________



Transfer/Hire Date Effective: ________________________.




The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. DHR leadership reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.