Description

POSITION SUMMARY:

Represents clinical areas in the planning, development, implementation, training, and maintenance processes for the assigned areas (Leads the application of appropriate information technology by defining required functionality and objectives. 

• Modifies programming systems including testing and implementing to support organization's applications systems.
• Consults with users to identify current operating procedures
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Expected to write documentation to describe program changes, development, logic, coding, and corrections.
• Writes manuals for users to describe usage and operating procedures.
• Functions as resource for Clinical Specialist I
• Familiar with relational databases and client-server concepts.
• Relies on experience and judgment to accomplish goals.
• A certain degree of creativity and latitude is required.
• Once available, successfully completes Cerner Fundamentals course.
• Engages with end-users on system requirements
• Documentation of Standard Operating Procedures (SOP)
• Assists with system selection, implementation, build, maintenance, education and support with Engineer support
• Will participate in after hours on-call schedule

POSITION EDUCATION/QUALIFICATIONS:

• ADN required for Clinical Nurse, Bachelors preferred.
• Healthcare background or experience
• Computer skills required with knowledge of Microsoft Office suite.
• Good written and verbal communication skills required.
• Some evening or weekend work will be required
• Bilingual – English/Spanish.

JOB KNOWLEDGE/EXPERIENCE­:

• Minimum of 2-5 years hospital information systems implementation, analysis, and support experience
  -Cerner experience preferred
• Technical or Clinical background
• Strong hospital operations knowledge, including HIPAA
• Able to translate technical terms to non-technical users
• Analytical skills, basis computer, math and communication skills
• Proficient in MS Word, Excel, and PowerPoint
• Knowledge of all state and Federal regulations
• Knowledge of State, Federal, and JCAHO regulations.
• Will possess or obtain system or related certifications

POSITION RESPONSIBILITES:

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.
• Analyze a change of events and apply technical knowledge by following established procedures and/or detailed specifications.
• Analyze and help define business requirements including new design and change requests.
• Participate in testing and validation of code upgrades and issue resolution.
• Handle production problems and provide support to clinicians, business owners, and IS teams
• Understand the concepts of change control principals and working in a environment in which changes or modifications could affect multiple sites.
• Be available to be part of the 24/7 on-call team on a rotating basis.
• Other duties as assigned.

LINES OF RESPONSIBILITY:

Director of Clinical Informatics, Chief Nursing Informatics  Officer

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Compassion, Accountability, Respect, Excellence through Knowledge and Safety & Social Conscience.