EMPLOYEE’S NAME: ________________________

FLSA STATUS:EXEMPT

Job Description

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

Represents clinical areas in the planning, development, implementation, training, and maintenance processes for the assigned areas (Leads the application of appropriate information technology by defining required functionality and objectives. 

POSITION EDUCATION/QUALIFICATIONS:

      High School/GED required

      BA/BS in Information Technology or Registered Nurse (Bachelors preferred).

      Healthcare background or experience

      Electronic Medical Record Informatics experience required

      Computer skills required with knowledge of Microsoft Office suite. 

      Good written and verbal communication skills required.

      Some evening or weekend work will be required

      Bilingual – English/Spanish.

JOB KNOWLEDGE/EXPERIENCE­:

      Minimum of 3-5 years of combined clinical and/or information technology experience preferred

      Prior experience with clinical system design, development, implementation, analysis, and support preferred

      Demonstrated excellent organizational skills and ability to manage and prioritize a variety of projects in a timely manner.

      Ability to interact with people from all organizational levels and builds consensus through negotiation and diplomacy in both formal and informal settings.

      Strong analytical and problem solving skills

      Able to translate technical terms to non-technical users

      Analytical skills, basis computer, math and communication skills

      Proficient in MS Word, Excel, and PowerPoint

      Knowledge of State, Federal, and JCAHO regulations.

POSITION RESPONSIBILITES:

      Promotes the facility mission, vision and values by effectively communicating them to others.  Considers mission, vision and values in developing services, standards and practices.

      Participates in planning, development, implementation, upgrading, maintenance and evaluation of clinical information systems.

      Data collection, cataloguing of gathered information, documentation of processes, and communication with other members of staff.

      Consults with users to identify current operating procedures

      Modifies programming systems including testing and implementing to support organization's applications systems.

      Accurately and promptly analyzes and prioritizes user needs and requests related to clinical information systems.

      Develops, documents, and implements processes for multi-disciplinary end-user.

      Provides proactive user support including, but not limited to, training and education.

      Assists in the evaluation and development of training and in-service programs as required.

      Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

      Expected to write documentation to describe program changes, development, logic, coding, and corrections.

      Functions as resource for Clinical Specialists I, Clinical Specialists II, and Health Informatics Engineers.

      Once available, successfully completes Cerner Fundamentals course.

      Engages with end-users on system requirements

      Documentation of Standard Operating Procedures (SOP)

      Assists with system selection, implementation, build, maintenance, education and support with Engineer support

      Analyze and help define business requirements including new design and change requests.

      Participate in testing and validation of code upgrades and issue resolution.

      Handle production problems and provide support to clinicians, business owners, and IS teams

      Understand the concepts of change control principals and working in an environment in which changes or modifications could affect multiple sites.

      Be available to be part of the 24/7 on-call team on a rotating basis.

      Oversees team and area of responsibility as designated by Director

      Participates in department manager leadership meetings and events

      Other duties as assigned.

LINES OF RESPONSIBILITY:

Director of Clinical Informatics, Chief Health Informatics Officer

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Compassion, Accountability, Respect, Excellence through Knowledge and Safety & Social Conscience.

AGE SPECIFIC:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit.  The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.  

AMERICANS WITH DISABILITIES ACT: (ADA): 

A.Essential Duties:Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:               

B.Working Conditions:  The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes.  The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents. 

C.Occupational Exposure: OSHA Category III

D.Aptitudes:HIGH1           2           3           4           5           6LOW

Intelligence:  General learning ability:  The ability to “catch on” or understand instructions and underlying principles.  Ability to reason and make judgments. 3

Verbal:Ability to understand meanings of words and ideas associated with them, and to use them effectively.  To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly.              3

Numerical:Ability to perform arithmetic operations quickly and accurately.   2

Spatial:Ability to comprehend forms in space and understands relationships of plane and solid objects.  Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms.  2

Form Perception:Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines.   3

Clerical Perception:Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination:  Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly.               3

Finger Dexterity:Ability to move hands easily and skillfully.  To work with fingers in placing and turning motions.              3

Manual Dexterity:Ability to move hands easily and skillfully.  To work with hands in placing and turning motions.              3

Eye-Hand-Foot Coordination:Ability to move the hand and foot coordinately with each other in accordance with visual stimuli.              3

Color Discrimination:Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color.  To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately.              3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

Employee Signature:________________________________   Date:_______________________