Description

POSITION SUMMARY: 

Responsible for planning, coordinating and monitoring the development, implementation, evaluation and maintenance of assigned business applications and projects. Coordinates and facilitates communication between teams within the IS Department and end-user departments; works independently and within team structures across the organization and physician practices.

­POSITION EDUCATION/QUALIFICATIONS:

¨  High School/GED required.

¨  Bachelor’s degree in Computer or Business related field preferred.

¨  Experience implementing and supporting Business system applications preferred.

¨  Proficiency in the use of personal computer software for word processing, spreadsheets, email communication, and presentations.

¨  Must possess excellent communication, organizational, analytical, writing, and interpersonal skills.

JOB KNOWLEDGE/EXPERIENCE:

¨  Minimum of 0 – 3 years of experience with hospital information system implementations, support and maintenance

¨  Healthcare, Technical or Business experience preferred

POSITION RESPONSIBILITIES:                            

¨  Modifies, supports, maintains, tests, implements and provides education for the organization’s business application systems.

¨  Participate as needed on sponsored team projects for the purpose of analyzing, evaluating, researching, and implementing new Business systems.

¨  Effectively communicates all project findings and updates to coordinators, team members, and IS management within specified timelines.

¨  Maintain a positive relationship with customers and serve as an advocate for the customers' Business Application needs.

¨  Assist with creation and maintenance of manuals, documentation, and standard operating procedures for Business Applications.

¨  Effectively communicate with leaders, team members, customers and others.

¨  Cooperates with other staff members in the fulfillment of assignments.

¨  Cultivate and model a respectful working and learning environment.

¨  Understand the concepts of change control principals and working in an environment in which changes or modifications could affect multiple sites.

¨  Analyze a change of events and implement the change by following established procedures.

¨  Works under supervision of the manager and takes support and guidance from Level II and Engineer level staff to accomplish goals.

¨  Lends support and guidance to team members as needed.

¨  Performs other related duties as assigned.