Description

POSITION SUMMARY:

Provides secretarial and administrative support services to the Surgical Services department, including, but not limited to, typing/word processing, proofreading, preparing reports, processing correspondence, scheduling meetings, recording at meetings, receiving visitor, maintaining files and conducting special projects as assigned.

POSITION EDUCATION/QUALIFICATIONS:

• High School Diploma/GED
• One-two (1-2) years of related experience preferred.
• Good written and verbal communication skills required.
• Ability to read, write and speak English
• Ability to communicate clearly and concisely with all levels of nursing, administration, and physicians
• Prefer hospital experience
• Secretarial experience is preferred

JOB KNOWLEDGE/EXPERIENCE­:

• High degree of competency/experience in general. 
• Requires good communication and organizational skills.
• Requires reasoning ability and good independent judgment.
• Requires working with frequent interruptions. 
• Must project a professional image. 
• Must possess working knowledge of personal computers and software applications used in job.

POSITION RESPONSIBILITIES:

• Promotes the facility mission, vision and values by effectively communicating them to others.  Considers mission, vision and values in developing services, standards and practices
• Performs typing for the administration of the department (memos, correspondence, minutes)        
• Demonstrates thorough knowledge of grammar, punctuation and composition.                              
• Prepares a variety of administrative reports, statements and rosters.
• Gathers data and other necessary information.                                                         
• Establishes, maintains and revises record keeping and filing systems, ensuring confidentiality of information.                                                                           
• Consistently is attentive to detail, record keeping and required paperwork inherent to the position.           
• Distributes mail in a timely manner.                                                                          
• Arranges meetings and conferences, schedules appointment and interviews and
• Performs other duties related to maintaining administration schedules.                   
• Accepts and screens telephone calls and routes calls appropriately; promptly and graciously responds to calls and visitors and determines the urgency of the situation; suggests appropriate referrals or informs administration when the situation warrants immediate attention.                                                                 
• Tactfully handles difficult situations; contacts are handled professionally and consistently with courtesy.         
• Establishes good rapport and cooperative working relationships with hospital personnel.                           

• Performs well under pressure.

LINES OF REPSONSIBILITES:

(Chain-of-command)