Vendor Relations Specialist

Operations Tampa, Florida


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Position Summary


This position is responsible for processing incoming and outgoing vendor relations requests. This position requires a highly organized and independent coordinator with the ability to multitask and quickly identify potential issues and resolutions efficiently in a timely manner. This position works as a team member with the ITT Dealer group to provide support services for both internal and external stakeholders, ensuring compliance and strategic thinking to execute a successful vendor relations program.


Primary Duties and Responsibilities


  • Participate in the latter stages of the sales cycle to begin framing the implementation agenda and procedures.
  • Responsible for developing, managing, and maintaining relationships with internal team members as well as external vendors.
  • Ensure on-time execution of projects by close cooperation with suppliers and sales team.
  • Coordinate/Negotiate vendor contracts and new vendor set-up documentation.
  • Update and maintain CRM with vendor information.
  • Assists with the ITT conversion; create and send out cancellation letters to dealers and notify appropriate departments.
  • Strong communication and negotiation skills with the ability to work effectively & independently.
  • Supports all DEX departments with timely and accurate responses to the appropriate sales team, warehouse, admin, dealers, and other departments as needed.
  • Other duties as assigned.


Qualifications & Required Skills


  • Bachelor’s degree or equivalent experience required
  • Successful completion of a criminal background check
  • Attention to detail
  • Extensive knowledge of Microsoft Office with advanced knowledge of Excel
  • Demonstrate an understanding and ability to utilize an ERP system


Additional Specialized Responsibilities


  1. Position requires extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs and the public image.
  2. Completes additional tasks and assignments as requested by Program Manager.


Working conditions


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.



Physical requirements



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.



Position Type and Expected Hours of Work


This is a full-time position. Days and hours are Monday through Friday, 8a.m. to 5p.m.

Evening and weekend work may be required as job duties demand.


* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.