Meter Administrator

Meter Admin Tampa, Florida


Description

Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Vendor agnostic providing the best document handling solutions in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices.

We are looking for a Meter Administrator to ensure the day-to-day billing for their assigned branches are completed accurately and in a timely manner. The Meter Administrator should be organized and able to multitask with ease.

Duties and Responsibilities

  • Processing missing meter report for designated branches and maintaining accurate meter read entries.
  • Traveling to Baycare facilities and doctor's offices to read meters.
  • Process meter bills and rebills in timely manner.
  • Monitor Patrol meter error reports for assigned area.
  • Correction or re-set of meters in a timely fashion.
  • Support AR/Contract/Customer service questions in regards to meters.
  • Initiate new patrol set-up.
  • Ensure outside vendors receive their meters in timely manner.
  • Problem solver and liaison to Contract Supervisor.
  • Provide Billing Center Manager with any Meter Read Instructions updates.
  • Address Meter Group emails and voicemails in a timely manner.

Experience and Qualifications

  • High school diploma required and at least 1 year of related experience.
  • Microsoft Office Suite
  • Customer service experience via email and phone.
  • Basic math skills.
  • Strong communication skills both verbal and written.
  • Attention to detail, data entry accuracy, and excellent organizational skills.
  • Ability to multitask.
  • Able to work independently and as a productive team member.
  • Experience with E-Automate a plus!

Dex Benefits

  • Paid time off after 90 days
  • Medical, Dental, Vision, and 401K eligibility after 60 days
  • Eligible for Profit Sharing after one year