Billing Administrator

Billing Admin Tampa, Florida


We are looking for a Billing Administrator to ensure the day-to-day billing for their assigned branches are completed accurately and in a timely manner. Your job will be to support and assist other departments with any billing disputes and questions. The Billing Administrator should be organized and able to multitask with ease.

Duties and Responsibilities:

  • Assists and supports team with the development and implementation of departmental goals, policies, procedures, budgets and reporting tools and change.
  • Support internal and external customers.
  • Work closely with AR and Accounting department to ensure timely resolution to minimize collection issues.
  • Produce monthly billing metrics, revenue analysis & reporting
  • Reconcile monthly collections to open accounts; investigate any discrepancies; work with Branch Manager and Controller in order to resolve receivable balances.
  • Collects information from customers for daily processing of data for billing.
  • Review, coordinate, and address invalid invoice submissions to ensure accurate and timely collection of revenue.
  • Reports progress, operational issues, organizational opportunities and threats to the regional team on a monthly basis or as needed. 
  • Provide administrative and clerical tasks that aid the daily service billing operations.

Experience and Qualifications

  • High school diploma required and at least 1 year of related experience.
  • Microsoft Office Suite
  • Customer service experience via email and phone.
  • Basic math skills.
  • Strong communication skills both verbal and written.
  • Attention to detail, data entry accuracy, and excellent organizational skills.
  • Ability to multitask.
  • Able to work independently and as a productive team member.
  • Experience with E-Automate a plus!

Dex Benefits

  • Paid time off after 90 days
  • Medical, Dental, Vision, and 401K eligibility after 60 days