Parts Clerk

Warehouse Houston, Texas


Description














Job Title  

Parts Clerk  

Branch/Location  

FLSA Status  

Reports to  

Exempt or Non-Exempt  

Parts Manager and Service Manager  

Company Profile:  

Dex Imaging is a leading provider of document handling equipment and services with multiple offices and  

locations throughout the United States. Vendor agnostic providing the best document handling solutions  

in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information  

technology and a manufacturer of associated electronic document handling reporting devices.  

Position Summary  

This position contributes to the overall performance of the Parts Department. This role directs inventory  

control, executing shop administrative tasks, and organizing day-to-day functions. Parts Clerks research  

parts and assist customers, ship product and parts as directed by sales department and service department  

by performing the following duties:  

Primary Duties and Responsibilities  







Greet all customers and vendors on telephone pleasantly and prepare schedule for preventative  

maintenance to customers  

Analyze and resolve all parts issues and monitor all requests for corporate branch and other branch  

locations.  

Monitor and correct invoices/purchase orders if required, prepare all papers for delivery and issue all  

parts and tools to technicians.  

Maintain inventory of all stock delivered items and prepare appropriate purchase orders as per  

requirement and remove all obsolete parts from inventory.  

Manage all warranty part return from technicians and processes all receipts and invoices received from  

suppliers.  

Manage and place orders for all parts and monitor all requests (i.e. shipping and tracking) for parts and  

maintain physical inventory of them  



Maintain neat and clean parts workstation.  

Greet all customers and vendors on telephone pleasantly and prepare schedule for preventative  

maintenance to customers.  



Perform efficient facility maintenance and resolve all customer inquiries.  

Manage all parcel shipments on everyday basis. (Must be able to push, lift, or pull items from room to  

UPS. No more than 10lbs.)  



Must be willing and able to cross-trained.  

Monitor and correct invoices if required and prepare all papers for delivery and issue all parts and tools  

for technicians.  

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Administer and maintain stock of all parts and tools and evaluate all work order and maintain  

information on all ledger codes.  

Administer and maintain parts inventory for assigned locations and manage all purchasing of office  

supplies.  

Manage all warranty part return from customer and processes all receipts and invoices received from  

suppliers.  



Evaluate vendor performance and facilitate required repairs.  

Manage all immediate repairs and place orders for all parts and monitor all requests for heavy  

equipment parts and maintain physical inventory for same.  



Review and perform physical count of all inventory reports and prepare requisitions for all automotive  

and heavy equipment parts.  

Maintain neat and clean parts room at all times and recommend ways to improve efficiency and reduce  

downtime and provide optimal level of customer services.  

Qualifications & Required Skills  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  

The requirements listed below are representative of the knowledge, skill, and/or ability required.  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential  

functions.  

Education/Experience:  

High School Diploma or GED; Associate's degree (A. A.); or 1-3 years of related experience and/or  

training; or equivalent combination of education and experience.  

Language Ability:  

Ability to read a limited number of two- and three-syllable words and to recognize similarities and  

differences between words and between series of numbers. Ability to print and speak simple sentences.  

Math Ability:  

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to  

perform these operations using units of American money and weight measurement, volume, and distance.  

Reasoning Ability:  

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral  

instructions. Ability to deal with problems involving a few concrete variables in standardized situations.  

Other Skills and Abilities  

Ability to establish and maintain effective working relationships with employees, businesses and  

community. Ability to communicate clearly and concisely both in oral and written form. Ability to perform  

duties with awareness and in accordance with the organization's policies and applicable laws.  

Working conditions  

The work environment characteristics described here are representative of those an employee encounters  

while performing the essential functions of this job. This job operates in a professional office environment.  

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets  

and fax machines. Reasonable accommodations may be made to enable individuals with disabilities to  

perform the essential functions. The noise level in the work environment is usually moderate.  

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Physical Requirements  

The physical demands described here are representative of those that must be met by an employee to  

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable  

individuals with disabilities to perform the essential functions.  

The employee must regularly lift and /or move up to 25 pounds. While performing the duties of this Job,  

the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and  

arms; climb or balance and talk or hear. The employee is frequently required to sit and stoop, kneel, crouch,  

or crawl. The employee is occasionally required to taste or smell.  

Position Type and Expected Hours of Work  

This is a full-time position. Days and hours are Monday through Friday, 8a.m. to 5p.m.  

Extended work hours may be required as job duties demand.  

* Please note this job description is not designed to cover or contain a comprehensive listing of activities,  

duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and  

activities may change at any time with or without notice. Employee signature below constitutes employee's  

understanding of the requirements, essential functions and duties of the position.  

Incentives  






After 90 days, accrue paid time off  

After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)  

Supplemental Insurance Options Available  

Paid holidays  

After one-year anniversary, eligible for employee profit sharing plan  

Printed Name:  

Employee Signature:  

Date:(reviewed job description)  

Approved by: (Hiring Manager or HRA)  

DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color,  

religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or  

local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.  

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