DEX Imaging is looking for Administrative Contract Billing Specialist.

Administrative Contract Billing Specialist

Administrative Plano, TX Knoxville, Tennessee

Hiring Manager(s): Jessica Winter ([email protected])

Description

DEX JOB DESCRIPTION
Job Title	Administrative Contract Billing Specialist	Job Grade
Department	Admin	Sub-Department	Billing
Job Key		Effective Date	June 2024

JOB SUMMARY
Responsible for the setup of all contracts immediately following order invoicing. Also responsible for timely and accurate contract renewals and responding to customer questions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain integrity and accuracy of all recurring contract records. Timely and accurate contract renewals. Continuous review of contract renewal report, to insure no processing of delinquent/inaccurate meters. Accounts cannot be suspended/expired for more than 15 days. Responsible to respond to all contract group emails and voicemails on a timely basis. Post Contract changes, credits/debits. Process Machine Relocations and Incoming ITT requests Provide information for cancellations, termination fees, etc. Escalation issues as appropriate. Other tasks as assigned Adheres to all safety precautions and follow all safety requirements to properly complete job tasks Performs other job-related duties as assigned
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
Typically reports to: Area Admin Manager Job is not directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management)
JOB QUALIFICATIONS / SKILLS REQUIREMENTS
Basic math skills Ability to communicate clearly and effectively with all levels of employees within the organization, customers and vendors, both written and verbal Attention to detail, data entry accuracy, ability to multitask and excellent organizational skills Organizational skills with ability to stay focused on deadlines Able to work independently and as a productive team member. Experience with E-Automate a plus Ability to use Microsoft Office Suite including Outlook, Word and Excel
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or equivalent At least one year of data entry, order entry, or related office experience required. Customer service experience preferred.
WORKING CONDITIONS
Regular business hours. Some additional hours may be required during peak periods. Travel requirements: 0% Climate controlled office environment during normal business hours.
PHYSICAL REQUIREMENTS
Sitting	Up to 8 hour(s) a day	Lifting	Up to 0 hour(s) a day, #0 pounds
Walking	Up to 1 hour(s) a day	Pushing/ Pulling	Up to 0 hour(s) a day
Standing	Up to 1 hour(s) a day	Climbing	Up to 0 hour(s) a day
Bending/ Squatting/Stooping	Up to 0 hour(s) a day	Stairs	Up to 0 hour(s) a day
Reaching	Up to 0 hour(s) a day	Ladder	Up to 0 hour(s) a day
Balancing	Up to 0 hour(s) a day	Step stool	Up to 0 hour(s) a day
Twisting	Up to 0 hour(s) a day	Excessive heat exposure	Up to 0 hour(s) a day
Crawling	Up to 0 hour(s) a day	Excessive cold exposure	Up to 0 hour(s) a day
Hands in water	Up to 0 hour(s) a day	Dust exposure	Up to 0 hour(s) a day
Kneeling	Up to 0 hour(s) a day	Loud noise exposure	Up to 0 hour(s) a day
Data Entry/Typing	Up to 8 hour(s) a day	Humidity exposure	Up to 0 hour(s) a day
Unusual hearting or vison demands: None Specified
^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position.

DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.

This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.

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