Set Up Technician
Hiring Manager(s): Adam Gellen (agellen@deximaging.com)
Description
DEX JOB DESCRIPTION | |||
Job Title | Set Up Technician | Job grade | |
Job Department | Service | Job Sub - Department | Setup |
Job Code | SUT | Effective Date | 03/31/2025 |
JOB SUMMARY | |||
Entry level position into the exciting field of electronics! You will learn proficiency in setting up, programming, repairing, maintaining, and servicing copiers/printers. In house training provided. Must have mechanical ability, great customer service skills, and communication skills. Computer and computer networking skills a plus. | |||
ESSENTIAL DUTIES AND RESPONSIBILITIES | |||
· Respond to device set up orders in a timely manner and in accordance with DEX standards. · Independently troubleshoot printers/copiers by utilizing training and technical resources provided. · Repair and refurbish used devices in accordance with-in the established timeline. · Identify and order replacement parts for printers/copiers if needed. · Clean and maintain both customers owned, and company owned devices. · Respond to requests from team members for information. · Remains knowledgeable and up to date on changes and developments made in service-related areas. · Adheres to all safety precautions and follow all safety requirements to properly complete job tasks. · Performs other job-related duties as assigned. | |||
MANAGEMENT AND SUPERVISORY RESPONSIBILITY | |||
· Typically reports to Management Direct Supervisor job title(s) typically include: Service Manager. · Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/pay decisions, performance management. | |||
JOB QUALIFICATIONS / SKILL REQUIREMENTS | |||
· To perform this job successfully, an individual should have knowledge of Word Processing software (Microsoft Word); Spreadsheet software (Microsoft Excel); and Contact Management systems (Outlook). · Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. | |||
EDUCATION AND EXPERIENCE REQUIREMENTS | |||
· One to two years related experience and/or training; or equivalent combination of education and experience. | |||
WORKING CONDITIONS | |||
· Regular business hours. Some additional hours may be required. · Travel requirements: Domestic: Up to 20% · Climate controlled office environment during normal business hours. | |||
PHYSICAL REQUIREMENTS | |||
Sitting | Up to 7 hour(s) a day | Lifting | Up to .5 hour(s) a day, up to 50lbs max. ^ |
Walking | Up to 2 hour(s) a day | Pushing/ Pulling | Up to .5 hour(s) a day, up to 50lbs max. ^ |
Standing | Up to 4 hour(s) a day | Climbing | Up to .5 hour(s) a day |
Bending/ Squatting/Stooping | Up to 1 hour(s) a day | Stairs | Up to .5 hour(s) a day |
Reaching | Up to 2 hour(s) a day | Ladder | Will not apply generally |
Balancing | Will not apply generally | Step stool | Will not apply generally |
Twisting | Up to 1 hour(s) a day | Excessive heat exposure | Will not apply generally |
Crawling | Will not apply generally | Excessive cold exposure | Will not apply generally |
Hands in water | Will not apply generally | Dust exposure | Will not apply generally |
Kneeling | Up to 1 hour(s) a day | Loud noise exposure | Will not apply generally |
Data Entry/Typing | Up to 4 hour(s) a day | Humidity exposure | Will not apply generally |
Unusual hearting or vison demands: None Specified | |||
^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position. | |||
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.