DEX Imaging is looking for Set Up Technician.

Set Up Technician

Warehouse Owings Mills, Maryland

Hiring Manager(s): Dave Keyser ([email protected]), Samuel Shillabeer ([email protected])

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Description

JOB SUMMARY

Independently troubleshoot printers/copiers by utilizing training and technical resources provided.
Respond to device set up orders in a timely manner and in accordance with DEX standards.
Repair and refurbish used devices in accordance with-in the established timeline.
Identify and order replacement parts for printers/copiers.
Clean and maintain both customers owned, and company owned devices.
Establish and maintain accurate inventory levels.
Responds to requests from customers for information.
Remains knowledgeable and up to date on changes and developments made in service-related areas.

MANAGEMENT AND SUPERVISORY RESPONSIBILITY

Typically reports to Management Direct Supervisor job title(s) Typically include: TITLE
Job is directly responsible for managing other employees (e.g., hiring/termination and/pay decisions, performance management. Job title example(s) of employees directly supervised:

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems.
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Completes additional tasks and assignments as requested by Regional Operations Director.

EDUCATION AND EXPERIENCE REQUIREMENTS

one to two years related experience and/or training; or equivalent combination of education and experience.

WORKING CONDITIONS

Regular business hours. Some additional hours may be required.
Travel requirements: Domestic: Up to 20%
Climate controlled office environment during normal business hours.

PHYSICAL REQUIREMENTS
Sitting	Up to 7 hour(s) a day	Lifting	Up to .5 hour(s) a day, up to 50lbs max. ^
Walking	Up to 2 hour(s) a day	Pushing/ Pulling	Up to .5 hour(s) a day, up to 50lbs max. ^
Standing	Up to 4 hour(s) a day	Climbing	Up to .5 hour(s) a day
Bending/ Squatting/Stooping	Up to 1 hour(s) a day	Stairs	Up to .5 hour(s) a day
Reaching	Up to 2 hour(s) a day	Ladder	Will not apply generally
Balancing	Will not apply generally	Step stool	Will not apply generally
Twisting	Up to 1 hour(s) a day	Excessive heat exposure	Will not apply generally
Crawling	Will not apply generally	Excessive cold exposure	Will not apply generally
Hands in water	Will not apply generally	Dust exposure	Will not apply generally
Kneeling	Up to 1 hour(s) a day	Lound noise exposure	Will not apply generally
Data Entry/Typing	Up to 4 hour(s) a day	Humidity exposure	Will not apply generally
Unusual hearting or vison demands: None Specified
^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position.

DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.

This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.

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