Description

• Responsible for logging and tracking all work flow in priority order for use by all shop employees and communicate any issues to the dealer
• Maintain the positioning and transportation of vehicles between the dealership and the shop
• Coordination of repair activities with dealership
• Manage all billing and invoicing
• Interact with dealer’s customers as required.
• Follow company procedures and policies at all times.
• Communicate to supervisor/management relevant feedback regarding specific issues or solutions to problems, etc.
• Ensure all administrative tasks are completed in a timely and accurate manner, including invoicing and daily call-in numbers.
• Handle all incoming requests by scheduling appointments between customer and the Technician who will be performing the work
• Conduct quality control inspections
• Inspect vehicles for damage, suggest needed repairs and provide estimates

• Automotive experience required
• Will be expected to step in to production as needed
• Ability to work in a high performance, fast-paced team environment.
• Solid computer skills, including ability to use Internet and MS Office effectively.
• Ability to adapt to and work effectively within a constantly changing environment.
• Excellent customer service and problem solving skills required
• Strong communication and interaction skills required.
• Excellent organizational skills required.
• Good eye for detail and high quality standards.
• A professional appearance at all times.
• Strong time-management skills
• Valid Driver's License, Background Check and Drug Test required
• Evening and Saturday availability is a must