Description

Director of Behavioral Health Operations 

Job Purpose: 

The Director of Behavioral Health Operations ensures all operations follow clinical guidelines.

Main Duties and Responsibilities:

• Partners with VP of Behavioral Health to gauge trends in patient satisfaction, and monitors survey feedback for trends and areas of opportunity.
• This role will be heavily involved in training and development of clinicians and oversee clinical directors of assessment, our internship program, and therapy teams.
• Manages complaints and quality of care concerns, including resolution and follow-up and collaborates with appropriate staff, escalates to VP as appropriate.
• Develops, retains, evaluates, and provides clinical/administrative supervision and coaching to clinical supervisors and therapist staff, documents supervision activity per designated guidelines.
• Coordinates the hiring and performance of interns, associate level, professional level, and supervisory staff and advises as to whether they should be hired by Bayless.

Requirements:

• Licensed as a Behavioral Health Professional in the State of Arizona per A.R.S. Title 9, Chapter 20 (LPC, LCSW, LMFT, Psy.D)
• Must have at least three (3) years’ behavioral health experience with a minimum of 2-3 years’ supervisory experience
• BA/BS degree and master’s degree required; Doctorate in Behavioral Health preferred.
• Strong project management skills, including complex projects resulting in measurable program growth.
• Excellent communication skills

Denova is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.

We provide a “whole person” approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.