Job Purpose: The Clinic Manager provides leadership, oversight, and accountability to a clinic-based patient services team based in Mesa. This position functions as a working supervisor and provides coverage in the event of staffing shortages and will develop and implements strategies for meeting clinic objectives in coordination with relevant stakeholders.

What You Will Do:

• Manage a team of clinic support staff to deliver primary, behavioral health, and psychiatric care to patients.
• Provide training and guidance to ensure the team understands clinic protocols, procedures, and practices.
• Perform personnel supervision and quarterly evaluations.
• Identify performance gaps and guide the team towards meeting expected goals.
• Determine staffing standards based on patient care needs and workflow.
• Act as a liaison with providers, support teams, and other departments to coordinate and implement patient-focused care
• Partner with the Talent Acquisition Department to manage the recruitment, hiring, and retention of clinic support team staff.
• Partner with the Quality and Compliance departments to ensure adherence to state and federal requirements, including maintenance and equipment calibrations
• Monitor clinic workflows and productivity, providing process improvement ideas for staff.
• Other duties as assigned.

What We Need From You:

• Minimum of 2-4 years of experience managing a medical practice, with at least 2 years in a behavioral health setting preferred.
• At least 5 years of supervisory experience required.
• Strong verbal and written communication skills, with proficiency in professional writing.
• Proven leadership skills and ability to work independently.
• Medical Assistant (MA) certification or completion of a CAAHEP accredited medical assisting program required; RN, LPN, or CNA license preferred.
• Basic to intermediate proficiency in customer service protocols and engagement strategies.
• Valid CPR and First Aid certifications, and an Arizona Fingerprint Clearance card required.
• Proficient in the use of electronic health record systems.

Your Work Schedule:

• Join us onsite for dynamic workdays, Monday through Friday, from 8 AM to 5 PM.

Perks of Being Part of Denova:

• Comprehensive low-cost medical, dental, and vision insurance.
• Generous retirement plan with a 3.5% company match.
• Secure your future with both long and short-term disability options
• Protect your family with life insurance coverage
• Enjoy holiday pay, PTO, and life insurance benefits.
• Protect your future with long and short-term disability options.
• We offer an employee wellness program and fantastic discounts for all Denova team members.
• And there's so much more waiting for you!

Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.

We provide a “whole person” approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.