Job Purpose: As a Payment Posting Specialist at Denova Collaborative Health, you will support the Revenue Cycle team by ensuring payments, adjustments, and deposits are posted accurately and timely within the RCM system.

This role is essential to maintaining clean financial records, supporting accurate reconciliation, and helping ensure that claims, payments, and patient account activity are handled with accuracy, care, and compliance.

This position is non-exempt and will report to the RCM System & Solution Mgr

What You Will Do:

• Post electronic remittance advices, explanation of benefits, and manual payments accurately and timely.
• Apply contractual adjustments based on payer contracts, fee schedules, and reimbursement guidelines.
• Ensure payments are posted to the correct accounts, service lines, and payer balances.
• Process secondary and tertiary claim transfers when applicable.
• Reconcile daily deposits to posted transactions.
• Research and resolve unapplied cash, unidentified payments, and posting discrepancies.
• Maintain accurate account documentation in the billing or practice management system.
• Monitor assigned queues to ensure payment posting is completed within expected timelines.
• Support month-end close, audits, and reconciliation activities as needed.
• Partner with Accounts Receivable, Billing, Finance, and Revenue Cycle leadership to resolve payment variances, underpayments, and workflow concerns.
• Escalate trends, discrepancies, or system issues to the Payment Posting Supervisor.
• Follow Denova’s financial controls, posting standards, and HIPAA confidentiality requirements.
• Support additional duties and special projects as assigned.

What We Need From You:

• High school diploma or equivalent required.
• Associate or bachelor’s degree preferred.
• 1–3 years of experience in healthcare payment posting, cash applications, revenue cycle, or a related role preferred.
• Experience working with ERAs, EOBs, clearinghouses, and multiple payer types preferred.
• Knowledge of payment posting, cash application, and contractual adjustment processes.
• Understanding of deposit reconciliation, unapplied cash, credit balances, and payer reimbursement practices.
• Strong attention to detail and commitment to accuracy.
• Ability to manage assigned queues, meet productivity expectations, and prioritize tasks effectively.
• Proficiency with EHR, billing, practice management, or revenue cycle systems.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and follow HIPAA guidelines.

Your Work Schedule:

• Monday to Friday, 8 AM - 4:30 PM (Flexible)
• Location: Denova Collaborative Health LLC - DHQ (Hybrid Work Model after 90 days)

Perks of Being Part of Denova:

• Comprehensive low-cost medical, dental, and vision insurance.
• Generous retirement plan with a 3.5% company match.
• Secure your future with both long and short-term disability options
• Enjoy holiday pay, PTO, and life insurance benefits.
• We offer an employee wellness program and fantastic discounts for all Denova team members.
• And there's so much more waiting for you!

Our Revenue Cycle Mission Our Revenue Cycle team removes friction from the financial side of healthcare so our clinicians can focus on care and our patients can focus on healing.

We succeed when claims go out clean the first time, payments are posted quickly and accurately, denials are prevented, patients understand their responsibility, and team members feel supported. At Denova, we believe: people first, process second, technology third.

Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.

We provide a “whole person” approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.