Description

The Receptionist serves as the first point of contact for visitors and callers at the dealership. This position is responsible for greeting customers with a professional and friendly demeanor, directing them appropriately, answering and routing phone calls, and performing general administrative tasks. The ideal candidate will maintain a polished appearance and provide excellent customer service at all times.

Key Responsibilities:

• Greet all visitors and customers promptly and professionally upon entry
• Answer multi-line telephone system, screen and route calls appropriately
• Maintain a clean and organized front desk and waiting area
• Direct customers to the appropriate departments or personnel
• Take accurate messages and ensure timely delivery to staff
• Provide basic dealership information to customers and callers
• Receive and distribute mail, packages, and other correspondence
• Schedule appointments
• Assist with data entry, filing, and other administrative tasks as needed
• Support dealership staff with clerical tasks as requested

Qualifications:

• High school diploma or equivalent required
• Minimum of 1 year of receptionist or customer service experience preferred
• Professional appearance and demeanor required
• Strong verbal and written communication skills
• Ability to operate a multi-line phone system
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and manage time effectively
• Bilingual (English/Spanish) is a plus, but not required

Physical Requirements:

• Must be able to sit, stand, and walk for extended periods
• Occasionally required to lift and carry up to 15 pounds
• Frequent use of computer, phone, and standard office equipment

Work Environment:

• This position operates in a professional front office setting
• Frequent interaction with customers, vendors, and employees

Equal Opportunity Employer:

DeMontrond Automotive Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity,