Business Manager- Operations Call Centre
Plan, organize and initiate activities to run internal performance governance, drive alignment, updates
and business priorities between functional units on a weekly, monthly and quarterly basis.
Your Heroic Skills:
• 4+ years of experience in E-commerce industry or in a business consultancy firm is a must.
• Fluent command of English language.
• Excellent presentation skills.
• Excellent Stakeholder Communication skills.
• Advanced strategic planning & thinking skills.
• Designing of communication matrix, and planning of KPIs experience is a must.
• Strong analytical skills and numbers oriented.
• Advanced level of Microsoft Office is essential.
• Outstanding verbal and written communication skills.
• Excellent set of interpersonal skills (Time Management - Attention to Details - Decision-Making
• Experience in business service & project strategy & planning (Project Management).