Clinic Manager

Medical/Healthcare Tampa, Florida


Description

Job Summary:

Directs the daily clinical and administrative operations of Defy Medical to ensure adequate patient flow and prompt attention to individual patient needs. Oversees the work of the medical support staff (MA’s LPN and RN’s), sets, and adjusts priorities, and prepares schedules for work completion. Monitors and supervises staff performance to ensure work is accomplished in accordance with established clinic policies and standards of practice in an acceptable and timely manner. Motivates and leads medical support staff, and acts as a liaison between clinical staff and other departments. Ensures staff is meeting HIPAA and OSHA guidelines. The Clinical Manager also facilitates communication, coordination, and synergy among staff to provide high-quality, cost-effective care.

Responsibilities:

· Ability to coordinate and lead day-to-day operations within the medical dept.

· Initiate, develop, and revise clinical policies and procedures

· Receives and resolves employee’s complaints

· Maintains an ethical and legal standardized profession of practice

· Relays all pertinent information to the proper departments

· Ensures that all patients have proper continuity of care

· Ensures patient complaints and concerns are addressed immediately in a professional manner

· Find strategies to improve patient/provider/staff satisfaction

· Oversees clinic with a “team-minded” focus

· Oversees remote medical support staff daily functions

· Promotes a safe working environment

· May require flexible schedule

  • Experience implementing and managing employee KPIs

Skills:

· Excellent interpersonal skills.

· Ability to manage conflict in a professional manner.

· Ability to delegate and multi-task with ease.

· High emotional intelligence.

· Outstanding time management skills.

· Knowledge of EMR/EHR systems

· Knowledge of basic medical terminology.

· Job Requirements:

· 2+ years supervisory experience

· 2+ years in healthcare management

· Passion for health and wellness

· RN, BSN all encouraged to apply (salary will reflect educations and experience)

· Benefits

· Health

· Dental

· Vision

· 401K

· PTO

Job Type: Full-time

Job Type: Full-time