Telecommunications Technician – Electronic Security Systems Support
Description
DecisiveInstincts, LLC ,a Joint venture betwwen ActioNet and Akamai Intelgence, has an immediate opportunity for a Telecommunications Technician – Electronic Security Systems Support in Newport, RI . This psotions require a Top-Secret Clearance.
Primary Responsibilities:
• Responsible for all Electronic Security Systems (ESS) residing on client networks.
• Technologies supported include LENEL, Bosch, Milestone, Alertus, InformaCast, and Mass Notification systems.
• Maintain FICAM HSPD-12 compliance.
Required Job Experience:
• Support LENEL, Bosch, Milestone, Alertus, InformaCast, and Mass Notification platforms.
• Maintain FICAM HSPD-12 and FIPS 140-2 compliance.
• Provide onsite technical design, build, install, configure, maintain, and operate ESS.
• Work alongside and support employees who administer and operate ESS.
• System design, review, installation, programming, updating firmware and software, troubleshooting, service, maintenance, and repair of ESS.
• Manage and log work using a ticketing system.
• Adhere to Service Level Agreements based on impact and location.
• Three years of experience in the low voltage / CCTV / security industry.
• In-depth background in security technology and integration.
• Technical and analytical comprehension of electronic security industry terms and features.
• Ability to read blueprints, architectural, mechanical, and electrical documents.
• Proficient in the use of basic hand tools, electrical meters, and relay theory.
• Strong customer service skills to anticipate and meet the needs of customers.
• Ability to understand technical explanations and effectively convey updates to internal and external audiences.
• Maintain certifications, licenses, and registrations in accordance with laws and regulations.
• Excellent troubleshooting, diagnostic, planning, and organizational skills in handling multiple projects.
• Strong verbal, written, and interpersonal communication skills.
• Self-motivated, able to work independently, as part of a team, and under pressure to meet deadlines.
• Maintain continuous accountability of supplies, equipment, inventories, and status reports.
• Fully document work procedures.
• Positive customer orientation and ability to think logically and act decisively in critical situations.
Certifications (Required/Preferred):
• LENEL and/or Bosch certified technician and CORE certifications are required.
• Lenel S2 OnGuard and Milestone certified preferred.
********Direct Applicants, only. No Agencies, No third-party recruiters, please********