Workplace Services Coordinator

Admin/Office Services Fort Wright, Kentucky Lexington, Kentucky Louisville, Kentucky Cincinnati, Ohio


Description

 

About Dean Dorton

Dean Dorton’s team makes up one of the largest advisory firms in the United States.  We thrive when you thrive!  We are here to help you succeed in every step of your development and career as you work with nationally recognized experts in a recognized best place to work.

 

About the Team and the Role

The Workplace Services team plays a key role in supporting the day-to-day office environment, ensuring spaces are functional, welcoming, and aligned with the firm’s culture. The team partners across the organization to manage facilities operations, enhance the employee experience, and coordinate internal events that foster connection and engagement. By delivering reliable service, maintaining high standards and anticipating workplace needs, the Workplace Services team helps create a productive environment for all employees.

The Workplace Services Coordinator plays a vital role in the team dynamic by supporting the organization’s facilities and event operations. This position works to coordinate facility experience, managing event logistics, and delivering high-quality support to both internal teams and external partners. Success in this role requires strong organizational skills, attention to detail, creativity and the ability to manage multiple priorities in a dynamic environment.

 

Essential Duties & Responsibilities

Event Coordination

  • Serve as the central point of contact for all event intake, ensuring requests are captured, reviewed, and aligned with firm priorities and standards.
  • Research, recommend, and coordinate event details including venue, theme, catering, and scheduling.
  • Manage the firm-wide event intake process, including gathering event requirements, clarifying objectives, and confirming scope, budget, and timelines.
  • Coordinate scheduling logistics across multiple offices and stakeholders, balancing competing priorities and resource availability.
  • Maintain and manage the firm-wide events calendar, ensuring accuracy, visibility, and alignment across all markets.
  • Partner with internal teams to ensure events are properly scheduled, communicated, and supported.
  • Establish and enforce standardized processes for event requests, approvals, and calendar management.
  • Ensure all event details are documented and updated in real time within scheduling systems and shared calendars.
  • Provide regular reporting or updates on upcoming events, scheduling trends, and potential conflicts.
  • Assist with negotiating contracts for events, including venues, caterers, and other service providers.
  • Troubleshoot issues in real time to ensure smooth and successful event execution.
  • Provide oversight and coordination for staff involved in event setup, execution, and breakdown.

 

Workplace Coordination

  • Oversee day-to-day facilities operations, ensuring offices are clean, safe and functional creating a welcoming office environment that supports a positive employee experience.
  • Respond to and track facilities-related work orders, ensuring requests are addressed in a timely manner and escalated as needed.
  • Assist with onboarding and offboarding logistics, including workstation setup, parking assignments, and building access.
  • Support the management of access control systems by updating badges, permissions, and records for new hires and departing employees.
  • Assist with coordinating facility projects such as office moves, reconfigurations, and minor renovations.
  • Update and maintain office floor plans to reflect seating changes and organizational growth.
  • Manage the administration and oversite of Agilquest, the shared workspace system, ensuring efficient use of space and seamless employee experience, troubleshooting basic issues as needed.
  • Help track inventory of office supplies, furniture, and equipment, and assist with ordering as needed.
  • Identify and communicate facility-related issues or improvement opportunities to leadership.
  • Follow established safety procedures and assist with maintaining compliance with building policies.
  • Provide general administrative and operational support for workplace services and facilities initiatives.
  • Perform other duties as assigned.

 

Experience & Qualifications

  • Bachelor’s degree in hospitality or management, public relations or related field preferred.
  • Experience in operations, facility management and event planning preferred.
  • Strong critical thinking skills required.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders at all levels, building successful interpersonal relationships.

 

Software & Tools

  • MS Office including building customized forms for data collection, intake and developing reports from acquired data.
  • Familiarity with project management software like Asana or Airtable

 

 

The Fun Stuff 
Work isn’t all work! We want to make your experience at Dean Dorton a great one. From your health and happiness to your long-term satisfaction, we focus on YOU! A few highlights are listed below:
  • Paid Time Off
  • Health insurance – medical, vision, dental
  • Paid family leave, medical leave, and maternity/paternity leave programs
  • Retirement benefits – 401(K) match and best-in-class automatic profit sharing
  • Telemedicine, mental health resources, and wellness program reimbursement
  • Life insurance and disability insurance

 

 

This job description is intended to describe the general nature and level of work being performed by team members assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additionally, responsibilities and duties may vary depending on business needs and individual circumstances. Dean Dorton is an equal opportunity employer.