Account Manager

Account Management London, United Kingdom


Position at DDB Remedy

Account Manager  

Senior Account Director / Account Director  

Reports To  

The Account Manager facilitates the output of an excellent product through superior project  

management skills and understanding of the client’s objectives. They ensure clientsneeds are  

delivered upon by the wider agency team and support in agency prospecting activity.  

Position Summary  

Ability to manage pressure and  


Highly organised  

Always approachable  

Key Capabilities  

High degree of accuracy  

Can manage upwards  

Delivers solutions  

You know that feeling when you see, do or hear great stuff. It makes you feel, well, great on the  

inside. At DDB Remedy our focus is health communication. Everyday pains or chronic liver  

infection. YouTube content or an international congress. South Korea or Brazil and everywhere in  

between. Our mantra is to always push ourselves to do great stuff. Whether it’s through the  

insights we find, the work we produce, the behaviour we change, the influences we generate or  

ultimately, the success we bring to a brand; great stuff is what drives us. Share the experience, let’s  

do great stuff together.  

DDB Remedy in a  



Builds relationships internally and externally  

Understands the importance of and forges strong relationships among, key internal  

departments and counterparts to facilitate the smooth progress of client projects  

Possesses a thorough understanding of client brand, the market environment and  

marketing strategy  

Develops excellent relationships with external suppliers  

Manages projects and deliverables on time and on budget  

Fully understands agency processes  

Ensures implementation of all projects within their responsibility to quality standards,  

meeting all deadlines, or managing deadline amendment proactively  

Ensures regular client and agency update on programme/project progress, and manages  

any changes to planned activities that may occur  

Develops comprehensive creative and tactical briefs  

Assists Account Executives with tactical briefs  

Manages client budgets carefully and responsibly, establishes brand forecasts and  

manages client estimates and billing  

Proactively questions and problem solves with creative and production departments to  

ensure smooth progress on all client projects  

Participates in the assessment of creative offering relevant, insightful feedback and helps  

to develop the case to sell the work  

Compiles and monitors timelines and budgets on projects, alerting manager of problems  

and highlighting next steps  

Checks copy, layout and artwork meticulously against brief and relevant codes  

Understands our work, our Network and our Clients  

Understands the customer (and the facts and context surrounding them), the product  

facts, the legal liability (what we can/can’t say in communication); and the competitive  


Takes initiative with clients, proactively offering thinking and ideas  

Builds client confidence by demonstrating an ability to creatively manage and deliver a  

quality product, on time, on strategy and on budget  

Understands how each assignment fits into the brand scope, why an idea is right, and  

meets the client’s objectives  

Advise client on necessary programme changes/external issues and question and  

challenge client in a manner appropriate to the company and individual client  

Demonstrate innovation and creativity beyond client ideas in brainstorm sessions/when  

developing campaigns/programmes  

Supports the wider team on prospecting pitches  

Develops ideas for new tactics to sell into existing clients  

Qualifications and  



Graduate or equivalent  

Experience working on pharmaceutical healthcare brands