Account Executive
Description
Account Executive
Account Manager / Senior Account Manager
Reports To
The Account Executive supports the team, along with the wider agency team and management
team, in all areas including meeting booking, administration, trafficking jobs and writing tactical
briefs, to facilitating excellent client relationships and the development of materials by the agency.
Position Summary
Ability to manage pressure and
deadlines
Highly organised
Always approachable
Delivers solutions
Key Capabilities
High degree of accuracy
Can manage upwards
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Builds relationships internally and supports delivery externally
Supporting team on projects and deliverables on time and on budget
Build understanding of our work, our Network and our Clients
Summary
Builds relationships internally and supports delivery externally
Responsibilities
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Understands the importance of and forges strong relationships among, key internal
departments and counterparts to facilitate the smooth progress of client projects
Supports and organises the needs of the Account Handling team and others as required
Supports and organises the wider delivery team across departments
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Responds to ad hoc requests from other management team members
Supports the team on projects and deliverables
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Fully understands agency SOP and follows this without exception
Proactively manages projects and deliverables on time and on budget
Focuses on delivery and understands the importance of managing client expectations
Responsible for timely and accurate issuance of weekly/monthly status and budget
reports to the client and agency team
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Writing/taking action on contact reports. Takes responsibility for ensuring actions are
followed up by the relevant party on time
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Initiates and organises routine traffic/status meetings
Ensures paper and electronic job bags are organised and up to date throughout the
progress of the job. Closes out and archives job bags
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Assisting to write briefs with Account Manager/Director/Planner
Writes tactical briefs for sign off
Manages client budgets flawlessly; works with Account Manger to proactively anticipate
budget issues
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Reviews the budget of open jobs weekly and reports back to Account Manager/Director
Compiles and monitors timelines and budgets on projects, alerting manager of problems
and highlighting next steps
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Checks copy, layout and artwork meticulously against brief and relevant codes
Build understanding of our work, our Network and our Clients
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Understands the client structure; how and why decisions are made, who makes them and
what’s important to them
Builds relationships with clients and earns their respect through delivery and focus on
detail
Builds relationships with external suppliers
Position
Creativity
Requirements
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Contributes ideas to improve agency business
Identifies issues or problems and suggests possible solutions
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Explores ideas and new approaches with curiosity and open-mindedness
Building a good understanding of the client’s business objectives
Building an understanding of what makes great creative
Productivity
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Accurately completes a record of client and agency conversations in contact reports
Shows understanding of processes to contribute to the smooth flow of work
Plans and delivers own work to schedule
Accurately prepares time and expense reports on a timely basis
Effectively compiles and monitors timelines and budgets on projects, escalating when
unsure
Relationships/Communication
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Has strong listening, verbal, written and presentation skills and is able to structure
thoughts well and communicate clearly and concisely
Creates strong relationships with creative teams, suppliers, partners and clients
Builds business contacts
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Knowledge and Skills
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Ability to gather and comprehend competitive knowledge and is aware of current
industry trends
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Has ability to learn from successes and mistakes
Writes briefs (particularly tactical briefs), understanding how they fit within the overall
communication strategy for the client
Management and Leadership
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Proactively builds relationships inside the agency through participating in internal
meetings and events
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Sets an example through high professional standards
Leads self and influences peers
Seeks ways to improve contribution and increase responsibility
Qualifications and
Experience
Desirable:
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Graduate or equivalent
Strong knowledge of Microsoft Office Suite
Understanding of relevant UK and International code – eg ABPI