Account Executive

Account Management London, United Kingdom


Position at DDB Remedy

Account Executive  

Account Manager / Senior Account Manager  

Reports To  

The Account Executive supports the team, along with the wider agency team and management  

team, in all areas including meeting booking, administration, trafficking jobs and writing tactical  

briefs, to facilitating excellent client relationships and the development of materials by the agency.  

Position Summary  

Ability to manage pressure and  


Highly organised  

Always approachable  

Delivers solutions  

Key Capabilities  

High degree of accuracy  

Can manage upwards  

Builds relationships internally and supports delivery externally  

Supporting team on projects and deliverables on time and on budget  

Build understanding of our work, our Network and our Clients  


Builds relationships internally and supports delivery externally  


Understands the importance of and forges strong relationships among, key internal  

departments and counterparts to facilitate the smooth progress of client projects  

Supports and organises the needs of the Account Handling team and others as required  

Supports and organises the wider delivery team across departments  

Responds to ad hoc requests from other management team members  

Supports the team on projects and deliverables  

Fully understands agency SOP and follows this without exception  

Proactively manages projects and deliverables on time and on budget  

Focuses on delivery and understands the importance of managing client expectations  

Responsible for timely and accurate issuance of weekly/monthly status and budget  

reports to the client and agency team  

Writing/taking action on contact reports. Takes responsibility for ensuring actions are  

followed up by the relevant party on time  

Initiates and organises routine traffic/status meetings  

Ensures paper and electronic job bags are organised and up to date throughout the  

progress of the job. Closes out and archives job bags  

Assisting to write briefs with Account Manager/Director/Planner  

Writes tactical briefs for sign off  

Manages client budgets flawlessly; works with Account Manger to proactively anticipate  

budget issues  

Reviews the budget of open jobs weekly and reports back to Account Manager/Director  

Compiles and monitors timelines and budgets on projects, alerting manager of problems  

and highlighting next steps  

Checks copy, layout and artwork meticulously against brief and relevant codes  

Build understanding of our work, our Network and our Clients  

Understands the client structure; how and why decisions are made, who makes them and  

what’s important to them  

Builds relationships with clients and earns their respect through delivery and focus on  


Builds relationships with external suppliers  




Contributes ideas to improve agency business  

Identifies issues or problems and suggests possible solutions  

Explores ideas and new approaches with curiosity and open-mindedness  

Building a good understanding of the client’s business objectives  

Building an understanding of what makes great creative  


Accurately completes a record of client and agency conversations in contact reports  

Shows understanding of processes to contribute to the smooth flow of work  

Plans and delivers own work to schedule  

Accurately prepares time and expense reports on a timely basis  

Effectively compiles and monitors timelines and budgets on projects, escalating when  



Has strong listening, verbal, written and presentation skills and is able to structure  

thoughts well and communicate clearly and concisely  

Creates strong relationships with creative teams, suppliers, partners and clients  

Builds business contacts  

Knowledge and Skills  

Ability to gather and comprehend competitive knowledge and is aware of current  

industry trends  

Has ability to learn from successes and mistakes  

Writes briefs (particularly tactical briefs), understanding how they fit within the overall  

communication strategy for the client  

Management and Leadership  

Proactively builds relationships inside the agency through participating in internal  

meetings and events  

Sets an example through high professional standards  

Leads self and influences peers  

Seeks ways to improve contribution and increase responsibility  

Qualifications and  



Graduate or equivalent  

Strong knowledge of Microsoft Office Suite  

Understanding of relevant UK and International code eg ABPI