Digital Project Manager
We are looking for a strong digital Project Manager to join a highly successful team to work, exclusively at first, as part of an account team on one of our prestigious clients. Working closely with design, development and account teams, you will be defining the solution to meet our clients’ requirements, delivery schedule and budgetary estimates through to successful delivery; ensuring projects are delivered on time and to budget.
The role will mostly be working on Digital Creative work, microsite builds, maintenance and support of existing websites and social workstreams. Strategy, UX, conceptual design through to development and, where required, may assist in the development of new website build production as part of the role.
This role will suit a self-motivated team-player with digital expertise, great people skills and great attention to detail.
- Actively manage project resource to ensure project timelines are adhered to.
- Produce and manage all project budgetary estimates.
- Proactively manage the scope, timings and priority of projects ensuring no work outside the agreed scope is undertaken.
- Thorough understanding of the principles of Project Management and appropriate methodologies and processes including techniques for digital solutions including requirements definition, sitemaps, schematics and wireframes, web analytics, etc.;
- Proactively manage all financial aspects of projects, managing all cost implications, burn rates and taking remedial action where these have deviated from agreed budgets;
- Own the client relationship and day-to-day stakeholder management in the context of delivery of your specific projects;
- Proactively manage the financial reporting and projections and utilisation reporting on a project-by-project basis.
- Maintain and develop Quality Assurance processes for your projects ensuring Tribal Worldwide procedures are consistently applied to manage project risk.
- Oversee and maintain day-to-day project lifecycle processes.
- Own the coordinating, tracking, and organising client handoff of all project work.
- Coordinate production traffic.
- Obtain timely signoff on Client deliverables, project phases and final project acceptance documents.
- Take on any other responsibilities or tasks that are within the employee's skills and abilities whenever reasonably instructed.
Essential Skills / Competencies
- Proven experience in project management gained in a digital agency working on digital products and web builds;
- Proven track record of experience delivering creative projects as well as managing technology/web projects of significant scale and complexity and identifying project risk;
- Experience working in corporate environments with elevated level of rigour and communicational needs;
- Experience working with a media buying agency;
- Must have strong client-facing skills; experience managing clients at a variety of levels and across functions and ensuring high levels of client satisfaction, as our client is located within the same building;
- Process orientated, with clear and proactive communication focus, with a sprinkle of commercial acumen thrown in;
- Excellent communication skills; must deals well with conflict, work effectively under pressure with a solutions-based focus;
- Experience and ability to communicate effectively with 3rd party suppliers and coordinate projects with an off-site team;
- Ability to manage expectations of stakeholders both multi-tier internally and externally;
- Experience implementing processes and ensuring quality of delivery for cross-channel projects;
- Excellent communication and presentation skills;
- Strong client facing, presentation and negotiation skills;
- Impeccable attention to detail and a desire to produce the highest quality solutions;
- Ability to bring team members from different disciplines together as a team;
- Ability to lead team members to deliver on schedule and within budget constraints in a constructive manner;
- Strong ‘can do’ attitude with an innate ability to take imitative and work by yourself as well as a team;
- Technically literate; able to communicate complex digital solutions into layman’s language;
- Thorough understanding of the principles of Project Management and appropriate methodologies and processes;
- Social Strategy and Implementation experience would be a bonus;
- PMP certification from PMI, or Prince 2 certification strongly desired, although not mandatory.
- Competitive Salary.
- 25 days holiday per year.
- Pension scheme, Life Assurance, Permanent Health Insurance.
- Progressive training and development initiatives.
- Gym discounts, hobby fund, and lots more benefits to help you achieve a work-life balance.
Tribal is a Total Experience agency. Thinking beyond the established customer experience, we work with brands to consider the total experience – online, offline and internal engagement and processes – and create products, services and comms that people love.
Made up of six practices - Customer Experience, Creative and Social, Tech Engineering, Business Consulting, Data Science and Innovation - they can stand apart or snap together to help our clients create hard-working and loved digital experiences. Exploring the intersection between brands, technology and real life, we develop ideas that connect with culture and uncover compelling ways that technology can add value to real people’s lives while delivering returns to our clients.
At Tribal, our 20-year creative heritage stretches all the way back to the pioneers of modern advertising and connects us to one of the world’s largest creative networks. Since the day we opened our doors, we were shaped by a culture of constant progress. We are a digital agency that always stays one step ahead of where the traditional meets the contemporary.
Find out more at: www.tribalworldwide.co.uk
Follow us at: www.linkedin.com/company/tribal-worldwide-london
An inclusive culture is at the heart of Tribal Worldwide London
We are a global Tribe and we believe diversity inspires creativity and change.
We welcome and respect diverse perspectives and are stronger for them.
We employ the best minds in our business and strive to ensure our environment is supportive and inclusive for all.
N.B This job description will not form part of the contract of employment unless specified otherwise.
Successful applicants will also be asked to confirm their eligibility to work in the UK and provide documentary evidence to support such status.