Network Administrator I (VOIP)

Information Technology Arlington, Virginia


Description

Requirement :

  • 1~2 year Avaya Phoe support
  • Knowledge with Avaya Communication Manager (Avaya Aura Platforms) and Adjunct Administration, Maintenance, and Installation.

Description:

  • Provide support to internal teams and clients on voice networks and applications.
  • Work with clients and internal teams to design and implement call routing solutions.
  • Manage and maintain voice networks and systems.
  • Recommend solutions, improvements, strategy, and architecture for voice networks and systems.
  • Ensure incident tickets are attended to in a timely manner, escalated as appropriate, and closed with proper documentation.

Additional questions

Tell me about a team project you have worked on?

How do you develop client relationships and how do you wow the customer?

Tell me about a time where you had to delegate a task during a problem.

Tell me about a time where you worked with individuals with different culture background.

Let's say you're working on a major project and you're in the weeds. How do you find your way out?