Quality Assurance Assistant
Description
DaBella is a leading home improvement company dedicated to exceptional quality and customer satisfaction. We are seeking a dedicated and detail-oriented Quality Assurance Assistant to join our team in Minneapolis, MN. This role provides an excellent opportunity for individuals looking to develop their career in quality assurance within the construction industry.
DaBella specializes in internal/external home improvement, including the full removal/replacement of roofing, siding, windows, gutters, and baths. We currently have over 50 locations in 18 states and are continuing to add additional locations every year.
Position Overview: The Quality Assurance Assistant will support our QA team by ensuring that home improvement projects meet our high standards for quality and safety. This role involves observing construction practices, interacting with homeowners, and using various tools and systems to maintain compliance with project specifications.
Status: Monday - Friday, Full-time (In person: Minneapolis, MN)
Compensation: $20 – $21 hourly
Key Responsibilities:
- Compliance Monitoring: Observe construction activities to ensure compliance with permitting, lead-safe practices, product specifications, and building codes. Prepare detailed field notes and reports.
- Homeowner Interaction: Spend up to 50% of the day traveling to homeowners to discuss home improvement projects and inspections. Vehicle provided. Address and resolve homeowner complaints, offering solutions that meet their needs.
- Equipment Use: Utilize basic equipment such as measuring tapes and ladders.
- Documentation: Review project documents, including contracts and program-built plans, to ensure records align with homeowner contractual requirements. Use computer network drives (CRM), email (Outlook), and document management systems as required by the project.
- Technical Communication: Explain contracts and technical information to homeowners and subcontractors clearly and effectively.
- Professional Development: Pursue additional certifications as assigned to enhance your skills and knowledge.
Qualifications:
- Driven and Eager to Learn: Enthusiastic about growing within the team and taking on new responsibilities.
- Attention to Detail: Strong ability to follow instructions precisely and maintain high standards of quality.
- Communication Skills: Effective at discussing technical information and resolving conflicts with homeowners.
- Basic Technical Skills: Comfortable using basic equipment and various computer systems.
- Clean driving record
Physical Requirements:
While performing the duties of this job, the employee is regularly required to walk; use hands and reach with hands and arms. The employee is frequently required to stand and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.
Training & Preparation Provided:
- Product training
- GAF
- Hardie
- Sentrel
- Alside
- Lead certified
- OSHA certified
- IRC certified
- i360 Training
- De-escalation Training
- Compliance Training for the region (Inspection/Permits/Etc)
- Install Recruiting Training (install/completion process)
Benefits:
Employees and their families are eligible to enroll in:
- Medical, Dental, and Vision
- Health Savings Account (HSA)
- Company Sponsored Life Insurance
- Supplemental Life Insurance
- Long-term and short-term disability
- Accident protection
- Employee assistance program - access to counseling services and other tools to improve work/family/life balance
- Pet Insurance for your furry family member
- 401k plan
- Additional Insurance Programs including:
- UHC Rewards
- Rally Health
- One Pass Select (gym membership subscription)
Additional Perks:
- VPTO (Volunteer paid time off) year-round incentives to give back to your local community
- Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
- Relocation opportunities to other branches across the nation
Each DaBella Employee receives:
- 80 hours of Paid Time Off annually with incremental increases
- 6 paid holidays during a calendar year effective day one of employment
If you have experience working in construction management, safety management, residential construction, or construction superintendent - feel free to apply today and learn about the growth potential DaBella has to offer!
This is an IN-PERSON position