Inside Sales Representative
Description
Overview:
Are you a driven and persuasive sales professional with a knack for turning potential losses into wins? We’re looking for a highly motivated Inside Sales Representative to join our dynamic team, focused on retaining customers who may not have purchased after a previous appointment or canceled. Your goal is simple: keep our customers happy and loyal by re-engaging them, presenting compelling solutions, and closing sales.
Join us and become part of a team that’s passionate about turning "no" into "yes" and keeping our customers satisfied for the long term!
What We Offer:
● Competitive base wage with performance-based bonuses ($22/hr)
● Opportunities for career advancement in a growing company.
● A fast-paced, supportive work environment with ongoing training and development.
● Working Monday through Friday 10am-7pm
Responsibilities:
Engage Customers: Proactively reach out to customers who did not purchase after a previous appointment or have expressed interest in canceling.
Retention & Recovery: Use consultative sales techniques to identify customer pain points and offer tailored solutions that meet their needs, with a strong focus on retaining business.
Consistency: Maintain timely follow-ups with prospects and customers, overcoming objections and providing incentives to keep them engaged.
Close Sales: Secure customer commitments by highlighting the value and benefits of our products and services.
Production-Based Performance Income: Meet and exceed monthly retention and sales quotas with a keen focus on measurable outcomes and KPIs.
Customer Relationship Management: Log and track customer interactions and sales activities in CRM software to ensure an organized and efficient workflow.
Qualifications:
● Proven experience in inside sales, customer retention, or account management.
● Strong communication and negotiation skills with a focus on influencing customer decisions.
● A highly persuasive personality with the ability to quickly build rapport and trust with customers.
● Results-oriented with a drive to meet and exceed retention and sales goals.
Benefits:
● Medical, Dental, Vision, and Health Savings Account (HSA)
● Company Sponsored and Supplemental Life Insurance
● Long-term/short-term disability and accident protection
● Employee assistance program - access to counseling services and other tools to improve work/family/life balance.
● Pet Insurance and 401k Plans
● UHC Rewards, Rally Health, and One Pass Select (gym membership subscription)
● VPTO (Volunteer paid time off) year-round incentives to give back to your local community.
● Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences.
● Relocation opportunities to other branches across the nation
● 80 hours of Paid Time Off annually with incremental increases
● 6 paid holidays during a calendar year effective day one of employment
This is an ON-SITE position