System Administrator
Description
Join the Mission at Cyber B.A.T.
At Cyber B.A.T., we believe in one simple idea: Take care of those that take care of you.
We’re a Service-Disabled Veteran-Owned Small Business delivering engineering, cybersecurity, software, systems, and mission-focused consulting solutions to government customers and industry partners. We combine the impact and innovation of a growing company with the culture and flexibility of a close-knit team.
When you join Cyber B.A.T., you’re not just taking a job, you’re helping solve meaningful challenges alongside people who value collaboration, technical excellence, and having fun while doing it.
Why People Love Working Here
- Employee ownership opportunities — every employee has equity in our success
- Annual company retreats (yes… actual destinations)
- 5 weeks PTO + flexible work environment
- Employer-paid medical and dental for employees and dependents
- Up to 10% 401(k)/profit sharing contribution (no match required)
- Monthly happy hours and team events
- Referral bonuses
- Opportunity to make visible impact without getting lost in a giant organization
Position Overview
Cyber B.A.T. is seeking a Senior System Administrator to support the implementation, operation, troubleshooting, and maintenance of enterprise IT systems and infrastructure. This role is responsible for ensuring high availability and performance across client/server, storage, network, and end-user environments while providing escalation support, system optimization, and operational continuity in mission-critical environments.
What You'll Do
- Provide support for implementation, troubleshooting, and maintenance of enterprise IT systems
- Manage daily configuration and operation of IT system infrastructure and related services
- Support client/server, storage, network, and mobile device environments across enterprise systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support for incident identification, diagnosis, and resolution
- Perform advanced troubleshooting and root cause analysis for complex system, application, and hardware issues
- Configure, manage, and maintain UNIX and Windows operating systems
- Install, load, and update operating system software and patches across enterprise environments
- Configure and maintain network components and system integrations to ensure reliability and performance
- Monitor system performance and conduct capacity analysis and planning to optimize resource utilization
- Provide escalation support and communicate system status updates to agency leadership and stakeholders
- Support dispatch processes and participate in resolution of hardware and system-related incidents
- Analyze and resolve complex issues involving server hardware, applications, and software integration
- Provide detailed technical analysis and documentation for escalated incidents and system issues
- Support system architecture design and contribute to mission system and hardware planning efforts
- Apply knowledge of Service-Oriented Architecture (SOA) to understand system interdependencies
- Support system design activities involving infrastructure, mission systems, and associated hardware
- Maintain system integrity and ensure operational compliance with organizational standards and policies
- Collaborate with engineers and technical teams to ensure system availability, performance, and security
What We're Looking For
Required Qualifications
- Bachelor's degree in a technical discipline (Computer Science, Information Technology, Engineering, or related field)
- Minimum of 15 years of experience as a System Administrator supporting environments of similar scope, type, and complexity
- Five (5) additional years of directly related system administration experience may be substituted in lieu of a bachelor’s degree
- Extensive experience supporting enterprise IT systems, including UNIX and Windows environments
- Experience with Tier 1 and Tier 2 support operations in enterprise or mission environments
- Strong experience in system troubleshooting, incident response, and problem resolution
- Experience managing and maintaining client/server, storage, and network infrastructure
- Experience performing system installation, configuration, patching, and lifecycle maintenance
- Experience with system performance monitoring, capacity planning, and optimization
- Knowledge of system interdependencies within Service-Oriented Architecture (SOA) environments
- Experience supporting enterprise-level system integration and infrastructure troubleshooting
- Strong analytical, communication, and documentation skills
- Ability to operate effectively in high-tempo, mission-critical operational environments
Bonus Points If You:
- Love solving difficult technical challenges
- Enjoy collaborating and sharing knowledge
- Like working where your voice actually matters
- Appreciate a culture that celebrates wins and supports growth
Interested? We'd love to connect.
Apply today and learn why Cyber B.A.T. continues to attract people who want meaningful work, strong culture, and a team that genuinely supports one another.
Disclaimers
Cyber B.A.T. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
Compensation for this position, including all compensation options, will be determined on an individual basis following the interview process.
If you require accommodations at any stage of the application or interview process, please contact us via email at [email protected] for assistance.
Questions? [email protected]