Administrative Assistant

Position Description

Cushing Terrell is seeking an Administrative Assistant to join our Billings, MT office. This is a full-time, in-office position that serves as the welcoming face and organizational backbone of our team. You will be the first point of contact for clients, visitors, and guests, ensuring every interaction reflects the warmth, professionalism, and culture that defines Cushing Terrell.

In this role, you will support day-to-day office operations, assist team members with a variety of administrative tasks, and help coordinate office events and activities. We are looking for someone who is organized, proactive, and genuinely enjoys creating a positive experience for the people around them. Whether you are answering phones, managing supplies, or coordinating with building maintenance, you will play a vital role in keeping our office running smoothly and our team focused on great work.

Position Salary Range*

The expected pay range for this position is $19.00 to $25.00 per hour.

Required Qualifications**

• Associate’s degree or degree in a related business field
• 5 years of experience, or more, in an administrative, receptionist, or office support role
• Proficient in Microsoft Office Suite, Outlook, and Adobe Acrobat
• Ability to collaborate and communicate effectively with team members, clients, and visitors
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to manage competing priorities and stay composed in a busy office environment

Preferred Qualifications**

• 3+ years of experience in a similar administrative or office support role
• Experience supporting a professional services, architecture, engineering, or design firm is a plus, but not required
• Experience coordinating office events or activities

Did you know that some people hold back on applying to jobs if they don’t meet 100% of the listed requirements? We don’t want you to hold back! If you check most of the qualifications above and believe you could successfully do the work, we encourage you to apply!

Position Responsibilities***

• Greet clients, visitors, and guests; determine the purpose of each person’s visit and ensure they are directed to the appropriate location
• Answer, screen, and direct phone calls to staff; take messages as needed
• Provide a welcoming experience for guests and team members in person, by phone, and through written correspondence
• Process and distribute mail, documents, packages, and deliveries to the correct team member
• Perform office support tasks as requested by team members and leadership
• Perform basic filing and recordkeeping for the office
• Assist team members with expense report preparation
• Coordinate with the office manager to ensure building maintenance and to develop, plan, and coordinate events, activities, and outings for the office
• Identify, order, and procure office supplies and equipment as needed
• Other duties as assigned

Working at Cushing Terrell

Cushing Terrell is a multidisciplinary design firm with 17 offices and more than 500 team members who bring together their expertise to deliver holistic built environments. Leveraging our influence as designers, we work to create sustainable systems and spaces that help people live their best lives.

Why Cushing Terrell

At Cushing Terrell, we empower creative designers to discover imaginative, responsible, first-of-their-kind environments. But more than that, we support a strong, cohesive team, from our design professionals to our business operations staff. Together, we champion diversity, equity, inclusion, and belonging, placing people at the center of our practice, thus our tagline, “design meets you.” Together, we find joy in uncovering imaginative solutions for the people who work here, the people we work for, and the planet as a whole. We offer a competitive benefits package, work opportunities in a variety of locations and markets, and a company culture that celebrates all the unique viewpoints and personalities that make up our talented team. View our Employee Benefits Guide: https://cushingterrell.com/wp-content/uploads/2025/11/CushingTerrell_BenefitsGuide_2026_rev.pdf

Things to Note

*Actual pay will be determined based on the candidate’s years of experience, licensure status, location, level of proficiency, and other job-related factors (as permitted by law). This position is also eligible for an annual performance bonus.

**Applicants must be currently authorized to work in the United States on a full-time basis. Cushing Terrell will not sponsor applicants for work visas.

***The majority of the time, a person in this role will be sitting in an office with limited physical requirements. This may require individuals to bend, stretch, twist, and reach.

Cushing Terrell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Contact 406.248.7455 if you require assistance or accommodation during the employment application process.

Note to recruitment agencies: Cushing Terrell does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Cushing Terrell without a prior written search agreement will be considered unsolicited and the property of Cushing Terrell.