Carolina CAT - Heavy Equipment Field Service Technician

Technicians Greensboro, North Carolina


Description

Position at Carolina CAT - Construction

Summary

The Technician is responsible for troubleshooting, diagnosis and repair of customer equipment in a shop or field environment while maintaining an acceptable level of productivity and customer satisfaction.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Promptly, at start of shift, review work schedule, check equipment and supplies required to perform the work scheduled, and prepare for operations
  • Works independently with little to no supervision at times.
  • Determine the technical or physical status using the on-board computer, service documents and reviewing product improvement and support programs.
  • Verify findings, review readings of gauges and procedures and compare to manufactures specs.
  • Prepare a plan to correct the problem consulting with co-workers or lead man when necessary.
  • Order or obtain from stock or send parts to special service shop to make the appropriate tooling or alterations.
  • Install, replace, re-build or repair the parts and/or equipment in a timely manner and according to specifications.
  • Test the part or equipment and perform quality check after work is complete.
  • Paint components and pressure wash parts and equipment when necessary.
  • Perform general housekeeping duties as assigned and maintains company vehicles.
  • At end of shift, secure all equipment and machinery, and complete all required paperwork.
  • Works to ensure departmental compliance with all safety and contamination control guidelines.
  • Maintains productivity at predetermined levels.

Education and/or Experience

  • Must have earned a High School Diploma, or a GED
  • Successful completion of the level three service technician development program.
  • 6+ years in heavy equipment, engine, or electric power generation system mechanic repair.
  • Have Knowledge of: Engine and equipment lines sold by the company.
  • Comprehensive knowledge of the application, operation, and function of Caterpillar equipment and engines.
  • Use and application of all Caterpillar diagnostic tools.
  • Electrical and electronic system applications.
  • Problem solving techniques and repair options for Caterpillar machines, engines, and components.

Location: Greensboro, NC

EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.