Account Representative

Business Development Irvine, California


  • Promotes sales of products and services to new and existing accounts through inbound and outbound sales activities to meet/exceed financial targets and achieve greater market penetration.
  • Follows a daily schedule and consistently meets expectations for inbound/outbound calls and administrative work that contribute to achieving sales and service level objectives for the team.
  • Conducts research and collects feedback from existing customers as to the quality of products and the level of customer service.
  • Upsells and cross-sells compatible products to Customers and shows them how certain products can enhance the Customer’s current success.
  • Educates customers on product information including function, specifications, purpose and developments in product design.
  • Maintains initiative to discover and attract new customers in a manner that is professional, efficient and honest.
  • Researches and creates lists of prospective clients.
  • Assist customers in navigating online portal and educates them on workflow, from processing and submitting orders.
  • Documents daily activities in the Company’s customer relationship management (CRM) application.
  • Maintains professional and technical knowledge of the Company’s varying products and stay informed in the services and techniques of competitors.
  • Manages the customer contact list. Schedules mailing and email campaigns. May manage multiple batches of flyers and mailings thru USPS.
  • Performs other related duties and projects as business needs require at the direction of management.

Education and Experience:

  • Minimum one  (1) year of sales or telemarketing experience, preferred.
  • Previous experience in the dental industry or medical device industry preferred.

Crown World embraces innovative digital processes and specialize in the production of esthetic, all-ceramic restorations such as BruxZir® Solid Zirconia crowns & bridges.

This is a unique opportunity to get in on the ground floor of a company whose passion is its' employees. In addition to a supportive work environment and friendly corporate culture, Crown World offers full benefits (medical, dental, vision, 401K, paid time off, and holidays).

Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.