Counter Sales
Description
Job Description: The counter sales position is designed to increase sales and customer satisfaction by efficiently and courteously assisting return customers, walk-ins, warehousing responsibilities, and telephone customers in the selection and acquisition of needed products.
Job Duties:
- Take and accurately enter customer orders, prioritizing regular accounts.
- Provide product details, pricing, and availability using catalogs.
- Resolve customer issues quickly and handle complaints or returns with a positive attitude.
- Promote and sell additional products, including overstocked, damaged, or discontinued items.
- Keep the counter and merchandising areas clean and well-stocked.
- Assist with inventory counts and manage inventory levels.
- Make outbound sales calls and participate in promotions.
- Collaborate with other departments to resolve customer issues.
- Use computerized systems to process orders and maintain inventory.
- Safely operate a forklift and maintain facility cleanliness and security.
- Attend product training and maintain professional appearance.
- Follow company policies and perform other duties as assigned.
Job Requirements:
- Valid Driver's License
- Must have prior HVAC knowledge
Job Type: Full Time
Pay: $16 - $18 per hour, based on experience
PM1