Site Reliability Engineer

Technology Rockville, Maryland


Credible Behavioral Health Software, a leading Behavioral Health Enterprise Software company based in Rockville, MD, provides an Electronic Health Record (EHR) SaaS offering to the growing US Behavioral Health market. Recognized by Inc. as one of the 5000 Fastest Growing Companies in America, Credible is expanding our Rockville, MD based team. For Credible, our Mission is paramount and central to our success:  Improving the quality of care and lives in Behavioral Health for clients, families, providers, and management. If you are interested in combining a mission driven position with a fast paced, results oriented culture, please apply today.

Credible is seeking a Site Reliability Engineer to build solutions that enhance availability, performance, and stability of Credible's SaaS offering.

Join the Credible Team!

About you:

You are excited about providing better service and continuously improving the build, integration, and deployment processes.

You are a true techie at heart and equally adept at operations, system engineering, and software development.

You have a strong desire to automate everything and simplify procedures.

You are comfortable shifting priorities in a dynamic environment, helping peers, and taking on new challenges.

What You'll do:

You will ensure that Credible services are highly available, reliable, and performant.

You will be automating repetitive work and developing solutions that operate at scale, ensuring your own technology efforts directly improve the reliability of our site and SaaS offering.

You will be empowered and expected to improve Credible's infrastructure and processes to truly deliver a reliable experience to partners.

You will support, deploy, and provide enhancements to the infrastructure and act as a successful partner within our Operations, Development, and Product teams.

You will be encouraged to bring fresh ideas and new perspectives to the position, while demonstrating versatility when faced with evolving requirements.

You will create, maintain and improve our overall service delivery pipeline while working within CI/CD systems such as Jenkins.


What you'll need:

  • 8+ total years of experience in IT and Software Development roles
  • 3+ years of experience supporting production web infrastructure on Windows IIS.
  • 3+ years of experience with monitoring, supporting, and troubleshooting the full stack
  • 3+ years of experience with software development preferably as a full stack developer using .Net, .Net Core, or C#
  • 3+ years of experience with scripting and programming for automation with one or more languages such as: PowerShell, Python, Java, C#, Perl, or Bash
Credible is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.