About Us

Founded in 2000, Credible offers an integrated software suite designed to help behavioral healthcare providers manage the end-to-end clinical, financial and operational aspects of their agencies. The Company leverages the latest cloud and mobile technology to help behavioral health providers improve the quality of care while ensuring compliance with the regulatory and reporting needs of behavioral health. Credible delivers its affordable, secure, and proven technology platform in 34 states. The Company has been honored as one of the fastest growing companies in America by Deloitte & Touche, while it's leadership has been recognized as a finalist for Ernst & Young's 2015 and 2016 Entrepreneur of the Year award.

Join the industry leading Behavioral Health EHR Company! Recognized by Deloitte as one of the 500 fastest growing companies in North America, Credible Behavioral Health Software is a leading Behavioral Health Enterprise Software company based in Rockville, MD.

Our Mission

For Credible's CEO and co-founder Matthew M. Dorman, improving the quality of life and care in behavioral health is not just a company goal, it’s a personal Mission.

Credible CEO - Matthew M. Dorman
Matthew M. Dorman

Four years prior to the formation of Credible Behavioral Health Software, a severely mentally ill individual was discharged from a local psychiatric hospital. Due to an inefficient paper tracking system and poor follow up, this individual was not properly monitored and tracked to verify medication compliance. In trying to assist the individual who had suffered a psychotic episode, Mr. Dorman's sister was murdered. While experiencing the pain and loss of this tragedy, Mr. Dorman vowed to find a way to solve the large and unaddressed need in Behavioral Health so that no family would again have to suffer as his has. Utilizing his experience doing corporate turnarounds, as well as leading enterprise nationwide projects for Lockheed Martin, such as the implementation of the EBT program, Mr. Dorman combined his laser like focus and determination with an unwavering personal commitment and launched Credible in 2000. Credible, a market leader in its industry, would not exist without Mr. Dorman's perseverance in the face of great tragedy and his commitment to serve the Mission.

Over the years, Credible has grown to be a comprehensive HIPAA compliant, Meaningful Use Stage 3 certified Electronic Health Record processing annually over $3,750,000,000 in Medicaid, Medicare, and Insurance claims. Credible’s current functionality includes fully integrated clinical, scheduling, employee management, treatment planning, security, ePrescribing, eLabs, mobile, reporting, and billing modules. With secure, proven, easy to use software for clinic, community, residential, and mobile care providers, Credible consistently leads the industry in innovation and customer service; and will continue our innovation expansion. Currently, Credible is the backbone that enables an Agency to provide high quality care. In the future, Credible will expand its breadth and become an even more integral component of high quality care, with predicative software that also incorporates the tools and methods such as proprietary assessments, evaluations, and treatment applications.

Our Software

Credible is the leader in behavioral health EMR/EHR, delivering proven, easy to use software, progressive innovation, the highest quality customer service, and a significant return on investment for our Partners.

The remarkable synergy between our team and our partners continues to drive industry-leading technologies and innovation in:

  • Billing
  • Business Intelligence
  • Clinical Configurable Interface
  • Management Dashboards
  • E-Prescribing
  • Agile Form Builder
  • Agile Reporting
  • Inpatient Module
  • Integrated Care Module
  • Mobile – Offline/Online Capability
  • Scheduling
  • Primary Care Module
  • Consulting services

Recognitions and Achievements

  • Washington Business Journal Top 30 Small Technology Companies 2017

    Credible is recognized by the Washington Business Journal as one of the top 30 Small Business Technology Companies in 2017

  • Drummond Certified ONC-Health IT 2015 Edition

    Credible Behavioral Health Version 11 Software Achieved ONC-Health IT 2015 Edition Module Certification via Drummond Group LLC

  • Inc. 5000 2017

    Credible Behavioral Health is recognized in the INC 5000 2017 list.

  • Inc.

    Credible is listed on Inc.’s inaugural list of 50 Best Workplaces in 2016.

  • Inc. 50 Best Workplaces 2016

    Credible Behavioral Health is recognized by Deloitte as one of the fastest growing companies in 2016.

  • Goldman Sachs

    Credible Behavioral Health Raises First Round of Institutional Capitol from Goldman Sachs.

  • EY Entrepreneur of the Year Nominee, 2015 & 2016

    Credible CEO Matthew M. Dorman is nominated for the EY Entrepreneur of the Year. The award recognizes entrepreneurs who demonstrate excellences and extraordinary success in the areas of innovation, financial performance and personal commitment to their businesses and communities.

Our People

Credible’s culture values the individual, but relishes and celebrates collaboration and teamwork. In order to be a first class organization, Credible has created a culture and team motivated by serving the Company’s Mission.

Our People
Our People
Our People
Our People
Our People
Our People

A Company doesn’t become a market leader without top talent and innovative, big-picture thinkers. Credible’s growth and expansion as a leader in the behavioral health software industry is no accident. Our team culture fosters plus one service and attracts people who enjoy collaboration, challenge, growth and out of the box thinking.

Here’s what our employees are saying about Credible:

Credible values its employees and offers huge growth potential. The company provides great benefits like 100% medical coverage for employees, fitness reimbursement and company sponsored events.

Tamika Williams (Accounting Manager)

Credible is a mission based company, and that was a big factor in my coming to work here. My job at Credible has been the most rewarding, challenging and enjoyable work I have had in my career. I've been rewarded for my accomplishments, and have had opportunities to advance within the company.

John Piwko (Implementation)

I like the challenges that the position offers every day! The product allows the partners the ability to do so much for the clients, allowing the providers to spend more time with the clients. The corporate culture is another reason working at Credible is enjoyable - getting the work done takes high priority, but management certainly understands the importance of work/life balance as well.

Mary Kmiecinski (Software Development)

Credible has an amazing group of talented and hardworking people. There are exponential opportunities to grow both personally and professionally. It is rewarding to be able to play a role in ushering in new technologies into the field and to help improve the way behavioral healthcare is delivered on a daily basis.

Vu Lee (Partner Services Coordinator)

Why Choose Credible? Because Credible Cares…

...About our Mission

In a given year, 43.7 million (one in five) adults in the United States will experience a diagnosable mental health issue. At Credible, we are passionate about our Mission to improve the quality of care and lives in behavioral health for clients, families, providers and management.

...About our People

At Credible, your creativity, passion and commitment matters – and your life outside of Credible matters. We support a healthy work/life balance and offer a wide range of individual and family benefits, as well as opportunities to share in the company’s success.

… About Partnership

We don’t just call our customers Partners; we embody and reflect a partner centric attitude and mentality every day, both internally and externally.

… About Innovation

We are a fast-growing company that dreams big and doesn’t take no for an answer. We encourage initiative and appreciate passion and purpose. As a marketplace leader, we are always looking for ways to improve the experience for our Partners.

…About Fun

At Credible we work hard AND we recognize that laughter, play, and exercise are important to a healthy work environment. The company regularly sponsors events, luncheons, holiday gatherings and wellness programs to support our team.


Credible understands that attracting and retaining top talent involves more than a great salary. We want our employees to know that their time and talent matters. Credible recognizes that in order to provide a first class offering to our Partner Agencies, it is imperative to provide the same to employees. As a result, Credible offers a comprehensive benefits package as well as opportunities to share in the success of the company. This attitude of generosity, community, and giving back is rooted deep in Credible’s culture and mission. Together as a team we work every day to increase the positive impact Credible has on the world, and together we are succeeding.


  • Competitive salary
  • Medical (100% paid for employees, at least 75% paid for employee + plans)
  • Dental (100% paid for employees, at least 75% paid for employee + plans)
  • Vision (100% paid for employees, at least 75% paid for employee + plans)
  • Basic Life and AD&D Insurance (100% Employer Paid)
  • Short and Long Term Disability (100% Employer Paid)
  • Employee Assistance Program
  • Family and Medical Leave


  • 401(k) plan with company match of up to 4% paid bi-weekly (no vesting period)
  • Stock Option Program
  • Medical Spending Account
  • Dependent Care Flex Spending Account
  • Transportation Flex Spending Account


  • Generous Holiday and PTO program
  • 100% Educational Assistance for degree seekers
  • Regular happy hour events, staff contests (ie. chili cook off, best Halloween costume, ugly sweater)
  • Semi-annual company offsites to provide opportunities for training, collaboration, team building, and celebrating our collective success in serving the Mission.


Credible believes that sound mental, physical and emotional health is vital toward living a full and balanced life. We encourage a healthy work/life balance by providing:

  • Quarterly reimbursement for fitness memberships and classes
  • A full time Health & Wellness Coordinator to assist you in reaching your personal wellness goals
  • Company team building

Open Opportunities


Billing Configuration Specialist Rockville, Maryland


Special Assistant to the Executive Vice President Rockville, Maryland

Data Analytics and Reporting

Data Integration & Reporting Analyst Rockville, Maryland


Region Implementation Manager Rockville, Maryland

Learning & Development

Learning Architect Rockville, Maryland

Partner Services

Partner Service Coordinator Rockville, Maryland

Product Services

Software Product Analyst Rockville, Maryland

Quality Assurance

QA Automation Engineer Rockville, Maryland
Reporting Quality Assurance Software Engineer Rockville, Maryland


Account Executive Rockville, Maryland
Regional Sales Manager Rockville, Maryland


Release Manager Rockville, Maryland
Back to Top