Creative Corrections, LLC Careers

Description

• Analyze the training needs of the Bureau by completing a needs assessment. Identify what gaps are present, present findings to INL/KM management, and make recommendations
• Write training development plans and course materials. The training development plan will include measurable objectives, instructional strategy, and available resources. Training materials for each course will consist of an Instructor Guide, Student Guide, Quick Reference Guide, and Job Aids
• Evaluate the effectiveness of training classes by developing methods to measure the knowledge retention and skill improvement of each trainee. This will consist of practical exercises, oral exams, pre and post tests, etc.
• Coordinate and develop INL Management Training Workshops to meet the specific needs of the country program officers and INL Program Offices. These workshops may be held overseas or domestically
• Ensure that INL/KM management approves all training and is briefed during development of any training curriculum, classes, workshops, and information sessions
• Assist in all training events in Washington, DC and overseas
• Assist training team in logistical matters involving training events, this may include assisting in the procurement of venues, supplies or similar items, requiring market research, providing cost estimate input and/or drafting language for statements of work or pre-award documents.

• Serve as a consultant on INL’s SharePoint platform providing guidance on how INL/KM can best leverage its information sharing with domestic and overseas offices
• Implement changes to INL/KM’s SharePoint pages based on sound methodology and web design with concurrence from INL/KM’s management to proceed
• Conduct needs assessments of INL/INL’s SharePoint sites and information sessions on best practices with INL Program offices

• Assist in analyzing and improving training and knowledge management processes and procedures
• Research and use government and private sector best practices to measure and improve training currently being offered within the Bureau
• Demonstrate knowledge about the Instructional Systems Design (ISD) methodology, which consists of five phases (Analysis, Design, Develop, Implementation, and Evaluation) to ensure training materials are instructionally sound and meet the needs of the INL domestic and overseas officers
• Aid KM management in the formation and development of the INL document and knowledge management system; provide feedback to management on best practices for data input and document standardization, organization, and storage; identify patterns of problems in submissions that should be addressed by management
• Receive, organize, and perform data entry on documents from various offices within INL; scan hard-copy documents for uploading to the aforementioned document management website and record data on an ongoing basis
• Aid in coordinating the interpretation and adaptation of available guidelines/SOPs to specific work-related issues; aid in analyzing the issues (e.g. workflow, delegations of authority, or regulatory compliance) and make recommendations for changes and improvements
• Provide subject matter expertise during the development of standard operating procedures for areas identified as a potential risk or vulnerability to the Bureau’s management control structure, particularly about, but not limited to, implementing agreements, procurement, evaluation, program management, etc.
• Assist subject matter experts (SMEs) with the development of training modules for INL sponsored training workshops and distance learning courses based on policies and procedures

• Respond in a timely manner to requests for information
• Provide weekly status reports to INL/KM leadership and program office stakeholders on the status of all training development and delivery
• Establish relationships through excellent customer service skills, project management knowledge, and a related understanding of the program office needs and mandates
• Work closely with INL program office staff and managers, as well as the stakeholders at US embassies overseas and other US federal agencies to provide support on training initiatives
• Interact positively and work cooperatively with team members and points of contact to accomplish assigned work in a timely and efficient manner

• Take proactive measures to improve the working environment and foster teamwork
• Seek to accomplish tasks in a manner to reduce the burden on management
• Comply with all appropriate regulations, internal controls, and SOPs to protect organizational integrity and prevent unauthorized use or misappropriation of all classified and sensitive (but unclassified) material and equipment in assigned areas; and report security violations/problems to appropriate authority

• U.S. Citizenship
• A Bachelor’s degree from an accredited institution
• Four to six years’ experience in relevant field
• Demonstrated knowledge of Federal regulations in regard to area of specific need
• Proficient in Microsoft Office Suite
• Demonstrated experience facilitating organizational change

• Prior Department of State experience.
• Graduate Degree from an accredited college or university in a related field of international relations, foreign assistance, adult-training, or criminal justice reform.
• Demonstrated knowledge of training best practices
• Demonstrated experience developing and providing training
• Demonstrated skill and ability in managing multiple concurrent activities of varying complexity; including changing priorities and short turn-around times.