Senior Sales Engineer
Senior Sales Engineer
- Georgia
- Michigan
- Massachusetts
- Ohio
- New York
- North Carolina
- South Carolina
- Virginia
Who We Are:
CrashPlan® provides peace of mind through easy-to-use, automatic endpoint data backup. We help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware or an as-of-yet undiscovered calamity. We continue to innovate as the landscape of work evolves, which makes CrashPlan foundational to organizations’ data security. What starts as endpoint backup and recovery becomes a solution for ransomware recovery, breaches, migrations, and legal holds.
What You Will Be Doing:
We are recruiting for a Senior Sales Engineer to join our team. In this role, you play a pivotal role in the sales process by helping prospects realize the value and fit of the CrashPlan platform in solving their business pain. You will be partnering closely with Account Executives in our Sales team to get the “technical win” from customers as well as assisting our partners in closing their customers. Additionally, you will help qualify and close opportunities by providing technical expertise through sales presentations, product demonstrations, and supporting Proof-of-Value (POV) of the CrashPlan solutions.
Key Responsibilities:
Work alongside the sales team to introduce CrashPlan to our potential customers.
Lead product and solution briefings, run live product demos, build POVs.
Partner with CrashPlan product management, engineering and support teams to solve customer challenges and improve customer experience.
Identify and address customer’s key technical objections and develop the strategies to address those blockers to allow the adoption of CrashPlan.
Working with Partner managers to accelerate sales through the channel.
Working with Managed Solutions Providers (MSPs) to integrate CrashPlan solutions as part of a suite
Managing and Updating the Partner portal with pertinent content.
Attending and presenting at marketing events/trade shows.
Developing and maintaining a demonstration environment.
What You Bring:
Required Qualifications:
Bachelor’s degree in Computer Science or related field or equivalent experience
5+ years of experience as a Sales Engineer, Solutions Architect, Technical Account Manager or similar role, including leading presentations, collecting requirements, developing solution architectures, and teaching prospective users with other SaaS products like CrashPlan
Experience in supporting multiple Sales Reps
Demonstrated experience working on complex technical problems and have a strong understanding of modern infrastructure and SaaS products
Ability to differentiate competitive feature/function/benefits in the data protection market
Strong ability to build relationships with partners, through initial contact, onboarding/certification, continued education, and sales campaigns.
Flexibility to travel up to 50% of time, including international travel
building relationships with customers, during the sales process, and as part of the ongoing account management.
Preferred Qualifications:
- Familiarity with the Azure marketplace and managing Entra IDExperience integrating with Identify and Access Management providers. SSO; SAML; SCIM; MFA.
- Experience selling/supporting Microsoft M365 solutions
- Scripting experience with Javascript and Python
CrashPlan values workplace diversity and ensuring an environment of mutual respect. Employment opportunities are available to all applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. We believe that diversity and inclusion are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are proud to be an equal opportunity employer