Director Applied Business Solutions

Business Development New York, New York

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Description

Department: Business and Data Operations
Job Type: Regular Full Time
Education Level: BA/BS or combination of education and experience
Required Years Experience: 10

           

Church Pension Group (CPG) is a financial services organization that serves the Episcopal Church, located in Midtown Manhattan. CPG was founded in 1917 to provide pension benefits to eligible clergy of the Episcopal Church. Since then, its mission has expanded to include life and disability insurance, health benefits, property & casualty insurance, and publishing.
  

  
The Director of Applied Business Solutions will lead the strategic development and execution of comprehensive and advanced business solutions, championing innovative approaches to problem-solving and operational excellence. This role demands a visionary and results-oriented approach, adept in the practical application of business strategies and their seamless integration across the company's operations. The Director will foster collaboration across operations teams, product owners, technical teams, and leadership, ensuring alignment with objectives across supported business and corporate units. This role is responsible for guiding the Applied Business Solutions team in the formulation and execution of detailed business requirements, the capture of complex process flows, and the assurance that initiatives are grounded in a deep understanding of business operations and intelligence, ultimately delivering significant value.  
  
  
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.  
  • Strategic Vision and Leadership in Business Solutions: Lead the identification, documentation, and strategic alignment of business requirements, serving as the primary bridge between business units and Information Technology & Services (ITS) teams to ensure effective communication and understanding of requirements among all stakeholders.
  • Transformational Leadership in Business Processes: Direct initiatives for the thorough analysis, documentation, and ongoing enhancement of business processes and procedures. Advocate for and implement innovative process strategies that align with and accelerate the achievement of the supported business and corporate units’ goals.
  • Oversight of Business Initiatives: Oversee and lead business enhancements and initiatives, ensuring they are in line with vision, executed on time, and that team efficiency and progress are monitored and optimized.
  • KPI Development and Management Reporting: Work closely with stakeholders to define, measure, and monitor key performance indicators, providing strategic insights through advanced management reports and dashboards.
  • Cultivation of Business Acumen: Foster a culture of continuous learning and knowledge sharing, mentoring team members in enhancing their business expertise.
  • Continuous Improvement and Innovation: Stay informed of industry trends. Lead forward-thinking, data-driven initiatives to enhance business operations.
  • Effective performance of the essential functions of this position requires regular in-person, on-site interaction with colleagues, both for purposes of internal and external relationship building and meaningful collaboration.
  
  
  
QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
  • Analytical Leadership & Strategy: Demonstrated leadership skills in inspiring and motivating a diverse team. Exceptional analytical, strategic thinking, and problem-solving abilities.
  • Data-Driven Business Acumen: Expertise in leveraging data to inform and influence business & operational strategies.
  • Industry Knowledge: Understanding of industry trends and process transformation.
  • Effective Communication: Superior communication skills, capable of simplifying complex business concepts, enhancing team collaboration, and engaging effectively with all levels of leadership.
  • Autonomy and Initiative: Demonstrated independence in achieving results, with the capacity to navigate complex challenges and escalate when necessary.
  • Relationship Building: Proficiency in cultivating productive professional relationships within and outside the organization, across various levels.
  • Organizational Excellence: Outstanding in planning, time management, and prioritization, with experience in leading projects or operational initiatives from conception to completion.
  • Adaptability: Flexibility in managing multiple responsibilities and adapting to changing environments.
  
EDUCATION and/or EXPERIENCE
  • 10+ years of experience in business analysis, business process improvements, operational excellence, and project delivery. 
  • Previous supervisory experience required. 
  • Experience in benefits industry is preferred. 
  • Certifications in Business Analysis (e.g., CBAP, PMI-PBA) and Project Management (e.g., PMP) are a plus. 
  • Bachelor’s or Master’s degree in Business Administration, Information Systems, Information Management, Computer Science, Mathematics, or other related fields preferred. A combination of education and experience will be considered. 
  
  
PHYSICAL DEMANDS:   
Commuting to the office, on average, three days a week. Extensive use of a computer keyboard is a demand of the position to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable someone with a disability to perform the essential functions of this position.      
  • Some incidental travel may be required. Travel conditions may vary.    
  
WORK ENVIRONMENT:   
Hybrid (two days working from home, three days working in a standard office environment, Tue-Thurs.). Church Pension Group employees must maintain a professional, compassionate, and trustworthy work environment always. Reasonable accommodations may be made to enable someone with a disability to perform the essential functions of the job within this environment.      

      

Salary Range: $130,000 - $175,000  
Join us and Create A Better Future For Yourself!
           
Flexible Benefits available to eligible employees:           
  • Medical (including Vision)
  • Dental
  • Supplemental Dental
 Core Benefits automatically provided to eligible employees:           
  • Employer funded defined benefit pension plan (five year vesting)
  • Employee Life Insurance
  • Spouse and Dependent Life Insurance
  • Accidental Death and Dismemberment (AD&D) Insurance
  • Short-Term Disability (STD) coverage
  • Long-Term Disability (LTD) coverage (elected as either pre-tax or after-tax)
  • Business Travel Accident Insurance
  • Worker’s Compensation
  • Employee Assistance Program
  • Retiree health insurance (eligible after 10 years)
  • Retiree life insurance
Elective Benefits available to eligible employees:           
  • 401(k) with matching contributions (immediate vesting)
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • New York’s 529 College Savings Program (NY State residents)
Educational Assistance Program available to eligible employees           
Parental Leave available to eligible employees           
Time Off available to eligible employees: Vacation, Sick, Personal and Holidays           
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Please understand that, as a general policy, CPG does not sponsor visas.           
EOE: Minorities/Female/Disability/Vet/Sexual Orientation
If you are a CPG employee, please use your CPG email address when creating your profile to apply.           

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