Program Manager, Home Match San Francisco

Community Services San Francisco, California


Covia’s Home Match program creates affordable housing options for our local workforce, retirees and students while simultaneously preventing the displacement and/or homelessness of the elders in our community. You will help both groups benefit from a sense of community in the home.

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Partnering closely with the Senior Director of Home Match, you will work together to achieve the goals and objectives of the San Francisco and play an active role in the overall Home Match team.

You will field participant inquiries and work closely with all of those seeking housing via the Program and lead the matching and home sharing process for a portfolio of program participants. In partnership with the Senior Director, you will work to increase the visibility of the program in the community in order to attract a robust set of program applicants and sustainable funding.

Are you innovative, organized and well connected with your professional network? Do you like a variety of office work and outside appointments throughout the week?

In this COVID-19 environment, the Program Manager will need to use creativity to determine effective new methods of conducting outreach and engaging with Home Match participants and partners. The Program Manager must feel comfortable working with a diverse set of individuals, cultures, and circumstances and must be fluent in Spanish. This position requires flexibility in hours including frequent evening and weekend work.

Please include a cover letter with your resume.


  • Contribute to the overall success and leadership of the program in San Francisco.
  • Field all inquiries and usher those seeing housing through the Home Match process.
  • Manage a portfolio of program applicants: conducting home visits and in-office interviews; facilitating the matching process, moderating the creation of the Living Together Agreement and providing ongoing support for matches.
  • Create, implement, and track the results of a community outreach plan – including the use of digital strategies - to increase the program visibility and recruit a targeted number of participants.
  • Use creative and innovative approaches to reaching target participants and partners during and after the sheltering-place-period.
  • Perform general office duties such as data input, tracking, and reporting
  • Evening and weekend work is required.

Knowledge, Skills, and Abilities

  • Self-motivated, curious, goal-oriented, and caring individual that works well independently, while also being able to work effectively and collaboratively within a team and with community partners.
  • Ability to provide culturally competent services and work with a diverse set of individuals in an empathetic and non-judgmental manner.
  • Excellent active listening, written, and public speaking skills (ability to speak Spanish required).
  • Proven track record in forming and maintaining relationships with community-based organizations, community leaders, elected officials, and funders in order to meet specific programmatic objectives.
  • Excellent organizational and time management skills and an ability to be flexible and set priorities.
  • Adept with or able to quickly learn new online platforms (with some assistance), such as social media, Google Drive, CRM, etc.

Education and Qualifications

  • Bachelor’s Degree from an accredited institution or equivalent experience.
  • 4-6 years of outreach, digital marketing, fundraising, or sales experience.
  • Established network in San Francisco and knowledge of local housing challenges is desirable.
  • Experienced leader comfortable with public speaking, ambiguity and with creating digital campaigns.
  • Ideally have own vehicle and car insurance.
*Please include a cover letter along with your resume when applying for this position.

Covia is Certified as a Great Place to Work. Apply today! Covia is an equal opportunity employer. Covia is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable laws. We advocate the right of each employee to be treated with respect and dignity, and will constantly strive to improve policies, pay, benefits, fair treatment, and positive relations with each employee.