Administrative Programs Coordinator - Bilingual Spanish

Administration & Clerical San Rafael, California


Description

The Bilingual Spanish Administrative Programs Coordinator is responsible for the general administrative support for three Covia Connection Programs:  Well Connected, Well Connected Español, and Social Call – all virtual programs that socially engage older adults living throughout the United States with creative participation and volunteer opportunities.  This position is based in our San Francisco office (Hayes Valley / Civic Center).  Must be fluent bilingual Spanish.

Responsibilities

  • Customer service: answer phones, respond to emails, conduct satisfaction surveys and check-in calls, send regular email reminders, provide program outreach information
  • Administrative support: manage frequent mailings, schedule conference calls, maintain program information in nation-wide resource databases, coordinate accessibility accommodations, run reports and utilize program database/work management tools
  • Program support: train presenters/facilitators about handouts and conferencing platforms, facilitate and moderate program activities on Well connected and Well Connected Español, recruit and provide limited supervision to other volunteers
  • Office duties: maintain an organized office environment, handle incoming and outgoing mail, monitor supplies
  • Provide general support for Well Connected, Well Connected Español, and Social Call
  • Attend regularly scheduled staff meetings
  • Other functions as assigned (which may include other Covia Community Services)

Knowledge, Skills, and Abilities

  • Fluency (verbal and written) in English and Spanish
  • Experience in an administrative support position
  • Excellent written and oral communication skills
  • Excellent organizational and problem-solving skills
  • Ability to quickly learn web-based software
  • Must have a strong desire to work with a diverse population of older adults
  • Experience and comfort working independently day-to-day, within a highly collaborative, virtual team setting
  • Ability to prioritize responsibilities in a fast-paced, deadline-driven environment
  • Strong commitment to diversity and inclusivity

Education and Qualifications

  • Minimum two-years professional experience
  • Ability to work occasional weekends and evenings

Covia is Certified as a Great Place to Work. Apply today! Covia is an equal opportunity employer. Covia is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable laws. We advocate the right of each employee to be treated with respect and dignity, and will constantly strive to improve policies, pay, benefits, fair treatment, and positive relations with each employee.

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