Senior Strategic Services Engineer

Sales and Marketing Westwood, Massachusetts


Description

 

WE’VE GOT THE POWER. IT’S OUR PEOPLE.
Do you have a passion for learning about new and emerging technologies? Join our growing team!


About Coretelligent
www.coretelligent.com

We recognize that our team members are the core of our company. It is why they stay with us for so long, and it's also what attracts new clients to come aboard.

Coretelligent is a leading provider of comprehensive managed and co-managed IT support, cybersecurity, and cloud services. Our team of world-class experts provides top-tier organizations with the services they need to thrive in today's digital economy. We're proud to be one of the most awarded IT service providers in the nation. Providing complete IT support 24/7/365 days a year, our innovative proprietary technology solutions and a full suite of security services ensure exceptional business performance, data protection and security for our clients' most sensitive information assets.

Founded in 2006, the company has offices in Massachusetts, Maine, New York, Connecticut, Georgia, and California, with expanded support locations in Dallas, Los Angeles, Philadelphia, Tampa, Washington, DC, and West Palm Beach.

We want every team member to know that they are appreciated and valued. That's why we provide competitive compensation and benefits, as well as medical and dental coverage on day 1, employer-paid short- and long-term disability, plus a 401(k) matching program.


Coretelligent Culture:

We take Coretelligent culture very seriously! As a company we are constantly thinking of ways to give back to our valued employees through company engagement. We offer a competitive salary, amazing benefits, a great PTO package, a healthy work life balance and plenty of opportunities to grow your career from within!  

 

Benefits

  • Blue Cross Blue Shield Health Insurance
  • Dental insurance
  • Flexible Spending Account – Healthcare & Dependent Care
  • 401K with company match
  • Paid Holidays
  • 3 weeks’ Vacation

 

Perks

  • Your birthday off
  • Remote Work Force
  • Monthly Team Lunches
  • Quarterly Company Events
  • Monthly “Themed T-Shirt” Days


SENIOR STRATEGIC SERVICES ENGINEER

 

Coretelligent’s Senior Strategic Services Engineer will partner with the Senior Vice President of Strategic Services to drive revenue growth with current clients. In this role, the Senior Strategic Services Engineer will help identify projects and customized IT solutions that address our clients’ unique requirements. You will need to establish technical credibility and have a deep understanding of Coretelligent’s service offerings and possess the ability to effectively demonstrate our value to our current clients. In addition, you will participate in strategy meetings and go to client sites to assess their needs and determine how Coretelligent can best address them.

 

About the Technology

You should have familiarity with following technologies. Specifically, you should understand how they fit together holistically, and how they drive value for clients:

  • Cybersecurity
  • Cloud-based file systems (Egnyte, Box, SharePoint/ODFB, etc.)
  • Cloud technology models (SaaS, DaaS, IaaS, DRaaS)
  • Mobile Device Management (Intune, Airwatch, MAAS360)
  • Networking topology and components (firewalls, switches, routers)
  • Server Infrastructure (DNS, DHCP, Active Directory)
  • Email Solutions (Microsoft 365, MS Exchange, GSuite)
  • Remote Access Solutions (RDS, Citrix, VPN)
  • Wireless technology (Meraki, Extreme, HP)
  • SAN vendor experience (Dell/EqualLogic/Compellent, NetApp, EMC)
  • VMware and/or other virtualization platforms
  • Familiarity with working with third party vendors to obtain price quotes that support the following: Phone systems, Bandwidth links, Audio/video systems and video conferencing, Security systems, Print/copy

 

About You


You have excellent communication skills (written and verbal) and an ability to develop professional rapport with team members and clientele at all levels (individual contributor through C-level).  You excel in team environments but can also work autonomously. You are a creative problem solver with successful experience developing action plans and driving issues to resolution.  You thrive in a fast-paced environment where your dedication and strong time management skills can be fully utilized and appreciated.

 

  • Strong ability to develop a professional rapport, overcome objections and persuade while maintaining a dynamic and professional demeanor
  • Excellent verbal and written communication skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Able to work with autonomy and as part of a team

 

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.