Program Coordinator, Health Scholars Programs (Health Care Workforce Development)
Description
The Program Coordinator will support the operational management of the Health Scholar and additional workforce programs. The Program Coordinator will be assisting in key operational work as assigned by the Program Manager, Regional Manager or Director. The Program Coordinator will maintain administrative activities and support day to day tasks related to the onsite programs including recruitment, enrollment, administrative support, marketing, and additional tasks as related to the programs.
FLSA Status | Non-Exempt | Salary Range | $20-$30 per hour |
Reports To | Regional Manager | Direct Reports | None |
Location | Portland, OR (Onsite) | Travel | Up to 20% |
Work Type | Regular | Schedule | Full-Time |
Position Description:
Recruitment and Enrollment
- Present program overviews to classrooms on college campuses
- Support recruitment efforts by attending job fairs, community events, distributing flyers on campus, or facilitating open house events
- Respond to applicant phone and email inquiries in a timely manner
- Develop and maintain trackers to ensure organization of enrollment processes
- Prepare materials for orientation and interviews
- Compose communication to applicants regarding their status and next steps
- Ensure that all applicants’ health records, background checks and drug screens are compliant with health system policies and are filed appropriately
File Management
- Assist COPE Health Solutions staff with planning for and executing file audits of active files to ensure compliance
- Assist COPE Health Solutions staff with auditing online platform profiles to ensure accuracy
- File paperwork as appropriate
- Enter information into online platforms as needed
Departmental Operations
- Work with the Scholars to ensure that Scholars are appropriately scheduled for weekly shifts
- Ensure that monthly hours are entered and confirmed on the online platform as appropriate
Training Operations
- Track and support applicants with training modules and review session
- Work with the program manager to prepare in-person trainings sessions, practical exams and written exams
Other Duties
- Maintain an operational work plan as required by the Program Manager
- Assist in ensuring Policies and Procedures for the COPE Health Scholars Programs are upheld
- Assist with scheduling, space reservations and coordinating for meetings
- Attend and participate in Leadership Team and Executive Team meetings
- Maintain an open line of communication up and down the chain of command including bringing all questionable or “red flag” situations and matters to the Program Manager, Regional Manager, and Director
- Assist in the efficient execution of operations of program
- Meet or exceed all milestones, deadlines and deliverables of any work plan set by the Program Manager and Director
Qualifications:
- Enrolled in or graduated from the Health Scholar Program preferred
- Past participation in the Health Scholar Program Leadership Team preferred
- Strong customer drive and dedication to quality and success
- Able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment
- Excellent interpersonal, oral and written communication skills
- Detail-oriented and able to work well independently
- Analytical thinking skills and a strong and dedicated work ethic are required
- Proficiency with Microsoft Office programs (Outlook, Word, Excel and PowerPoint)
- Familiarity and proficiency with social media including Facebook, Twitter, Instagram, LinkedIn and Snapchat
Benefits:
As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/why-cope-health-solutions/.
What We Do:
COPE Health Solutions (CHS) is a national tech enabled services firm powering success in risk arrangements and development of the future workforce for payers and providers. Our team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers, de-risking the roadmap to advanced value-based payment.
Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care.
COPE Health Solutions’ Analytics for Risk Contracting (ARC) Suite provides a powerful array of analytic and reporting tools designed to achieve optimal value and performance for organizations currently in or planning to move to risk-based arrangements. Leveraging our extensive, hands-on expertise in helping IPAs, ACOs and health systems achieve successful outcomes in risk contracts, our team of managed care experts draw insights from the analytic outputs that are tailored to each organization’s unique circumstances to interpret the data and recommend initiatives to help improve total cost and quality.
Our multidisciplinary team of health care experts provides our clients with the experience, capabilities, and tools needed to plan for, design, implement and support both the development and execution of strategy and developing solutions to some of the industry’s most complex problems. We partner with our clients through aligned mission and financial incentives to pursue performance excellence in a challenging and rapidly evolving health care environment.
To Apply:
To apply for this position, or to view all available positions, visit us at https://copehealthsolutions.com/careers/open-positions/.