COPE Health Solutions Careers

Description

• Support the implementation of program strategies and designs developed by the Program Manager
• Assist in executing program plans for intensive experiences, including pre-medical and international programs
• Collaborate closely with PM/RM/AVP to ensure alignment with program goals and timelines
• Maintain and track deliverables, milestones, and program outcomes

• Assist with recruitment efforts, including attending and representing the program at recruitment events, fairs, and campus outreach activities
• Present program overviews and respond to prospective applicant inquiries via phone and email
• Support enrollment processes, including application tracking, interview coordination, and onboarding
• Prepare recruitment and marketing materials in alignment with program strategy
• Ensure timely and professional communication with applicants and prospective scholars

• Support day-to-day program operations, including scheduling, space coordination, and logistics planning
• Assist in managing program documentation, trackers, and compliance records
• Ensure all scholar requirements (health records, background checks, onboarding materials) are complete and compliant
• Help coordinate intensive program logistics, including international program needs where applicable
• Support Salesforce tasks and maintain accurate data entry and reporting

• Assist in coordinating and facilitating training sessions, workshops, and program orientations
• Support delivery of educational content, skill sessions, and program activities
• Assist with administering assessments, evaluations, and training documentation
• Collaborate with leadership teams to ensure effective training execution

• Support recruitment, onboarding, and coordination of student leaders
• Assist in ensuring leaders are meeting program expectations and fulfilling responsibilities
• Provide guidance and support to leadership teams in collaboration with PM/RM
• Help monitor leadership performance and ensure accountability for program requirements

• Ensure adherence to program policies, procedures, and compliance standards
• Assist with audits of Scholar files, records, and online platforms for accuracy and completeness
• Track and maintain documentation to meet organizational and partner requirements
• Identify and escalate any compliance concerns or operational issues

• Maintain clear, professional, and timely communication with scholars, applicants, and leadership teams
• Serve as a point of contact for scholar questions, providing support in collaboration with the Program Manager
• Ensure consistent messaging across all communication channels
• Escalate concerns or “red flag” situations appropriately

• Assist with scheduling meetings, coordinating events, and maintaining calendars
• Support execution of operational work plans set by the Program Manager
• Attend and participate in team meetings, including leadership and program meetings
• Perform additional duties as assigned to support program success

• Must be able to commit 20 hours per week  
• Currently enrolled in or graduated from a college or university preferred
• Experience in or familiarity with the Health Scholar Program preferred
• Strong interpersonal, verbal, and written communication skills
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Detail-oriented with strong organizational skills
• Ability to work independently and collaboratively within a team
• Customer service-oriented with a high level of professionalism
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); Salesforce experience preferred
• Flexible schedule, with availability for evenings, weekends, and recruitment events as needed