Program Specialist
Description
Join Our Team Full-Time and Enjoy Exceptional Benefits!
What You’ll Get…
At our organization, we prioritize the growth, well-being, and satisfaction of our team members. As a full-time professional, you'll benefit from:
- Limitless Growth and Career Advancement Opportunities: Thrive with us through diverse career paths and internal development programs.
- Career Development: Access ongoing training and development through our dedicated Organizational Development & Learning Department.
- Generous PTO Program: Enjoy up to 3 weeks off in your first year, with continuous accruals and an additional PTO day for Employee Well-Being.
- Paid Holidays: Celebrate 9 paid holidays annually.
- Wellness Program: Benefit from our expert Health Coach services and wellness incentives to reduce costs.
- Tuition Reimbursement: Receive up to $3,000 for educational advancement.
- Affordable Health Care Plans: Choose from comprehensive Medical, Vision, and Dental plans.
- Flexible Spending Accounts: Utilize H.S.A., H.R.A, and F.S.A. options with select medical plans.
- Insurance Coverage: Enjoy free Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance up to $100,000.
- Retirement Savings: Benefit from 403(b) retirement plans with a company match.
- Employee Assistance: Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services.
- Additional Insurance Options: Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, Additional Life/AD&D Insurance, and more!
Join us and be a part of a team that values your professional growth and personal well-being!
Pay: $18-$19
Who We Need
The Program Specialist within the Employment Related Services program will play a pivotal role in providing administrative and clerical support to ensure the smooth operation and effectiveness of the program initiatives. The responsibilities will involve assisting in program coordination, maintaining records, facilitating communication, and supporting day-to-day operations. Ensure accuracy of payroll information for Work Adjustment Training members. Assist with training members on clerical/administrative skills. Ensure Vocational Rehabilitation billing is completed correctly and timely. Provide coverage in Copa Academy as assigned. Ensure incident and accident reports are completed and submitted in a timely manner. Assist with collecting and tracking data for outcomes reports. As assigned, assist with note approvals in the Electronic Health Record, providing coverage in Copa Academy and administering the Start Up Box program.
MINIMUM QUALIFICATIONS:
- Requires a HS Diploma/GED.
- Must have one-year experience in an administrative/clerical/accounting role.
- Experience working in behavioral health, rehabilitation, or employment services highly preferred.
- Must have a fingerprint clearance card issued by the AZ Department of Public Safety or be eligible to receive one within eight (8) weeks of hire.
- TB Test clearance required at the time of hire and annually.
- Must have reliable transportation, valid AZ Driver’s License with state minimum insurance coverage and ability to meet and maintain Copa Health’s acceptable driving requirements.
JOB SUMMARY (Including, but not limited to):
- Data enter member payroll information for the Work Adjustment Training programs onto applicable payroll spreadsheets, ensure accuracy and submit to the Payroll department, meeting agency deadlines.
- Provide clerical training to Work Adjustment Training members as assigned, documenting services provided in the EHR.
- Assist with the completion of Vocational Rehabilitation billing for both Work Adjustment Training and Supported Employment, meeting the requirements of Knowledge Services, the 3rd party billing provider.
- Provide coverage in Copa Academy when the Program Specialist is out of the office, assisting members who are completing their online courses, providing support and encouragement and documenting services provided in the EHR.
- Assist with processing incident and accident reports across all programs under the ERS-BH umbrella, ensuring they are completed accurately and submitted to QM in a timely manner.
- Assist with collecting/tracking data for monthly outcomes reports, as assigned.
- Assist with note approvals in the EHR, as assigned.
- Assist with the administrative portion of the Start Up Box program, processing request forms, determining eligibility and notifying applicable staff, as assigned.
- Provide assistance and coverage during staff shortages as needed.
- Attend meetings and actively participate in internal and external committees. Perform special projects and committee tasks when applicable.
- Ensure the maintenance of departmental operations to achieve compliance with contract requirements, accreditation, licensing and monitoring standards, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed.
- Adhere to current training requirements and applicable accreditation and licensing/regulatory standards and compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic Clinical Health (HITECH ) requirements.
Copa Health is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law.
Pre-Employment Criminal Background and Drug Testing Required. EOE