Licensed Program Director (Show Low)

Management/Leadership Show Low, Arizona


**$5,000.00 retention bonus**
**Sign On/Relocation Offered!

What You’ll Get…

When you join our team, you’ll receive:

  • Limitless growth and career advancement opportunities
  • Increased pay, based on annual performance reviews
  • Career development offered internally through our Organizational Development & Learning Department
  • Generous PTO program – up to 3 weeks off your first year with continued accruals each pay period
  • 9 paid holidays per year
  • Wellness Program  - Offering access to an expert Health Coach and wellness incentives to lower cost
  • Tuition reimbursement up to $1,000
  • Affordable health care plans: Medical, Vision, and Dental
  • H.S.A., H.R.A, F.S.A. (with select medical plans)
  • Free Short-Term Disability and Life/AD&D Insurance up to $100,000
  • 403(b) retirement plans with company match.
  • Employee Assistance Program Voluntary benefits: Long-Term Disability, Pet Insurance, Additional Life/AD&D Insurance, and much more!

Who We Need

Copa Health is expanding its integrated care services to Show Low!  Show Low Integrated Health Home will provide fully integrated, outpatient behavioral health and primary care services for children and adults. Services are designed to build upon an individual's strengths and provide community supports while minimizing acute crisis and a recurrence of symptoms. Treatment frequency, modality and length of treatment will vary by individual needs and preferences and will adhere to evidence based treatment practices.  

We are seeking an Independently Licensed Program Director with a dynamic and robust clinical and business-oriented skill-set to lead the Outpatient team.  Bring your clinical experience and expertise to balance business operations with integrated healthcare; medical and behavioral health services to best serve our members and achieve positive outcomes.

We’re looking for someone with the following skills, experience and credentials:
  • Provides administrative and clinical support to Health Home/(OTC) leadership team for all clinical initiatives, clinical services provided, clinical supervision, educational/training activities, etc. 
  • Monitors member engagement goals for all staff and collective health home, proactively addresses underperformance, and oversees the coaching and progressive management process to ensure engagement goals are met.
  • Consistently communicate the Copa Health vision and mission to staff and healthcare recipients.  Facilitates the integration of a recovery philosophy into everyday clinical practice and clinic operations.  Success will be measured through the key outcomes valued by the organization: (1) jobs and employment, (2) education and schooling, (3) health and wellness, and (4) achieving a home of one’s choice.
  • Conducts regular staff meetings in to discuss plans, outline new goals and objectives, review problem areas and solutions, and disseminate administrative information.
  • Monitors, tracks and trends clinical service delivery to ensure the services continue to match the needs of the service recipients served at the campus.
  • Maintains a system of communication and reporting between all staff members, as well as with other Copa Health sites and departments involved in the ongoing operation of the program. 
  • Manages annual budget, assesses staffing and scheduling practices for cost effectiveness and maintains accountability for assigned site's operating budgets.
  • Participates in recruitment, training, professional development and performance evaluation and management of Health Home/OTC staff. 
  • Ensures adequate staffing and scheduling practices to meet the needs of service recipients. 
  • Responsible for overall clinical leadership and the clinical care provided by the campus in close collaboration with the psychiatric and primary care providers, and nursing staff on coordination between clinical disciplines, coordination of clinical activities of the program, implementation and adherence to Copa policies, procedures, clinical guidelines, etc.
  • Delivers and manages the clinical supervision of all non-medical clinical staff.  Serves as mentor, coach and educator for clinical staff, particularly in the area of assessment and treatment planning, ensuring adherence to Copa philosophy, goals and best practices. 
  • Analyzes facts, establishes best practices, identifies performance gaps and operational barriers and offers solutions according to departmental need and facility policies within scope of the position.  In addition, facilitates special tasks to support the analysis and management of service.
  • Identifies and manages multiple priorities such as maintaining 24 hour a week on call, recognizing unusual and emergency situations; notifies appropriate personnel and follows through.
  • Ensures adherence to policies and procedures.
  • Maintains 24 hours/day, 7 days/week availability for clinical needs; appoints a designee in the event of non-availability
  • To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Job Requirements

  • Master’s degree in a behavioral health field required and a minimum of (5) years or more experience in behavioral health.
  • Minimum of 3 years of supervisory/program management experience required.
  • Licensed as a LPC, LISAC, LCSW or Clinical Psychologist required.
  • Must have a fingerprint clearance card issued by Arizona Department of Public safety or eligible to receive within eight (8) weeks of hire.
  • Must have valid AZ Driver’s License, state minimum insurance coverage and ability to meet and maintain the company’s acceptable driving requirements.

Copa Health, is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.